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Unable to Resolve Windows Update Issue in Windows 8.1 RRS feed

  • Question

  • Hello,

    I recently, as far back as 1 month ago, began experiencing issues with the update service under the Windows 8.1 OS platform.

    I found that I was having to repeatedly run the Windows Update Troubleshooting Tool. This appeared to fix the issue with each run of the tool, but eventually I'd have the same problem receiving updates again. My problem is as follows:

    1. Windows Update service hangs during register analysis.

    2. Unable to reset (stop or restart) wuauserv. 

    3. Unable to reset (stop or restart) Cryptserv.

    4. Unable to reset (stop or restart) BITS.

    5. Unit recently, was unable to connect to internet from Desktop GUI, but was able to connect using Metro GUI.

    I'm not sure is there was a recent update that caused this issue, but I can no longer download updates for my system, nor can I successfully run the Windows Update Fixit tool.

    Monday, February 17, 2014 10:24 AM

Answers