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Resource Plan View Unable to Display RRS feed

  • Question

  • Hi All,

    We have a project plan that we are unable to access the views that pertain to "Resources" ex.(Resource Sheet, Resource Usage, Resource Plan).  If you attempt to select any of these views, the screen will flash as if it is taking you to this view but then you will be back to the prior view.  This is only happening with one project so the Global Template appears to be working properly. My fear is that the file has become corrupted somehow but I wanted to see if anyone has experienced this before. This is happening with Microsoft Project 2016 and Office 365 PWA. Thanks in advance to any help you can provide.

    Wednesday, October 18, 2017 5:07 PM

All replies

  • mibainbridge --

    Open the enterprise project and check it out for editing and apply the Gantt Chart view, if necessary.  Click File > Info.  At the bottom of the Info page in the Backstage, click the Organizer pick list button and select the Organizer item on the menu.  On the right side of the Organizer dialog, individually select EVERY resource view and click the Delete button.  When prompted, click the Yes button to delete the view.  After you have deleted every resource view, click the Close button.  Press the Escape key on your keyboard to exit the Backstage.

    After you have completed the preceding steps, try to apply any of the resource views that are causing you problems.  If you still have the same problem, please let us know, and we will provide additional steps to try and resolve this problem.


    Dale A. Howard [MVP]

    Wednesday, October 18, 2017 8:36 PM
    Moderator
  • I completed the steps that were provided above and the same scenario from above occurs.
    Tuesday, October 24, 2017 11:57 AM
  • mibainbridge --

    If the preceding steps did not work, there is a possibility that the project file is corrupted.  However, from your original post, I cannot determine whether you are using Project Server or not.  Are you using Microsoft Project 2016 with Project Server, which means your project is an enterprise project stored in the Project Server database?  Or are you using Microsoft Project 2016 desktop only, meaning that your project is saved as an MPP file?  Please let us know, as the steps to repair a corrupted project are different, depending on your situation.


    Dale A. Howard [MVP]

    Tuesday, October 24, 2017 1:28 PM
    Moderator
  • We are using Microsoft Project 2016 with Project Server.
    Tuesday, October 24, 2017 1:50 PM
  • mibainbridge --

    To repair a corrupted enterprise project in a Project Server environment, you will need to use the Save for Sharing feature.  Complete the following steps in Microsoft Project Professional 2016 to add the Save for Sharing button to your Quick Access Toolbar:

    1. Launch Microsoft Project 2016 and connect to Project Server.
    2. Click File > Options > Quick Access Toolbar.
    3. In the upper left corner of the Project Options dialog, click the Choose Commands From pick list and select the All Commands item on the list.
    4. In the list of available commands, select the Save for Sharing command and add it to the list of commands on the right.
    5. Click the OK button to close the Project Options dialog.

    After adding the Save for Sharing button to your Quick Access Toolbar, complete the following steps to repair the corrupted project.

    1. Open the enterprise project and check it out for editing.
    2. In the Quick Access Toolbar, click the Save for Sharing button.
    3. In the Save As dialog, select a local drive and folder location, such as your computer Desktop, and then click the Save button.  This action will save the enterprise project as a special type of MPP file.
    4. Click File > Close to close the project.
    5. Click File > Open and then open the MPP file.
    6. Click File > Save As, select your Project Online instance, and click the Save button.
    7. In the Save to Project Web App dialog, click the Save button.

    Though there are no guarantees, this process should resolve any corruption that might be present in your enterprise project.  Try applying any resource view and see what happens.  Let us know the result.


    Dale A. Howard [MVP]

    Tuesday, October 24, 2017 2:22 PM
    Moderator