Random Reboot - BlueScreen Error

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  To be able to troubleshoot what might be causing your system to crash, we need the dump files. In an ideal situation, more than one file would be needed to establish a pattern so if you do have more than one, please upload them.

  Please refer to the link below for steps to retrieve, zip and upload them to the file sharing site like onedrive, google's "dropbox, etc.

  When you are done, make the folder public and share the link here.

  
  

  Blue Screen of Death (BSOD) Created by ZigZag3143 (MS - MVP)

  
  
  http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

  Sunday, March 1, 2015 12:28 AM
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  I have uploaded three dump files to the location below: 

  https://drive.google.com/folderview?id=0B7UtzaRKm0fvfkpYbHpMcnBYdVZXb084bmtiNVRUX2NwZTV3cGUwaEk3bGgxdHQ1NkxqeUk&usp=sharing

  Sunday, March 1, 2015 8:08 AM
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  These crashes were caused by your Logicool Qcam driver. Please update the driver if you can.

  WARNING: Whitespace at end of path element
  Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols 
  Executable search path is: 
  Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
  Product: WinNt, suite: TerminalServer SingleUserTS Personal
  Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
  Machine Name:
  Kernel base = 0xfffff800`0320e000 PsLoadedModuleList = 0xfffff800`03452890
  Debug session time: Sat Feb 28 18:02:43.588 2015 (UTC - 5:00)
  System Uptime: 0 days 8:34:59.431
  Loading Kernel Symbols
  ...............................................................
  ................................................................
  ...................................
  Loading User Symbols
  Loading unloaded module list
  .....
  Unable to load image \SystemRoot\system32\DRIVERS\lvrs64.sys, Win32 error 0n2
  *** WARNING: Unable to verify timestamp for lvrs64.sys
  *** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
  
  Use !analyze -v to get detailed debugging information.
  
  BugCheck 1000007E, {ffffffffc0000005, fffff88005e1df8a, fffff88002773758, fffff88002772fb0}
  
  Probably caused by : lvrs64.sys ( lvrs64+2f8a )
  
  Followup: MachineOwner
  ---------
  
  1: kd> !analyze -v
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
  
  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
  This is a very common bugcheck.  Usually the exception address pinpoints
  the driver/function that caused the problem.  Always note this address
  as well as the link date of the driver/image that contains this address.
  Some common problems are exception code 0x80000003.  This means a hard
  coded breakpoint or assertion was hit, but this system was booted
  /NODEBUG.  This is not supposed to happen as developers should never have
  hardcoded breakpoints in retail code, but ...
  If this happens, make sure a debugger gets connected, and the
  system is booted /DEBUG.  This will let us see why this breakpoint is
  happening.
  Arguments:
  Arg1: ffffffffc0000005, The exception code that was not handled
  Arg2: fffff88005e1df8a, The address that the exception occurred at
  Arg3: fffff88002773758, Exception Record Address
  Arg4: fffff88002772fb0, Context Record Address
  
  Debugging Details:
  ------------------
  
  
  EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
  
  FAULTING_IP: 
  lvrs64+2f8a
  fffff880`05e1df8a 45396924        cmp     dword ptr [r9+24h],r13d
  
  EXCEPTION_RECORD:  fffff88002773758 -- (.exr 0xfffff88002773758)
  ExceptionAddress: fffff88005e1df8a (lvrs64+0x0000000000002f8a)
     ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
  NumberParameters: 2
     Parameter[0]: 0000000000000000
     Parameter[1]: 000000000222fdc4
  Attempt to read from address 000000000222fdc4
  
  CONTEXT:  fffff88002772fb0 -- (.cxr 0xfffff88002772fb0)
  rax=0000000000000000 rbx=fffffa8009038c50 rcx=0000000000000001
  rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
  rip=fffff88005e1df8a rsp=fffff88002773990 rbp=000000000222fda0
   r8=0000000000000000  r9=000000000222fda0 r10=0000000000000002
  r11=000000000222fda0 r12=fffffa800903d900 r13=0000000000000000
  r14=000000000222fda0 r15=000000000222fda0
  iopl=0         nv up ei pl zr na po nc
  cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
  lvrs64+0x2f8a:
  fffff880`05e1df8a 45396924        cmp     dword ptr [r9+24h],r13d ds:002b:00000000`0222fdc4=????????
  Resetting default scope
  
  CUSTOMER_CRASH_COUNT:  1
  
  DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
  
  PROCESS_NAME:  System
  
  CURRENT_IRQL:  0
  
  ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
  
  EXCEPTION_PARAMETER1:  0000000000000000
  
  EXCEPTION_PARAMETER2:  000000000222fdc4
  
  READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034bc100
   000000000222fdc4 
  
  FOLLOWUP_IP: 
  lvrs64+2f8a
  fffff880`05e1df8a 45396924        cmp     dword ptr [r9+24h],r13d
  
  BUGCHECK_STR:  0x7E
  
  LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88005e1df8a
  
  STACK_TEXT:  
  fffff880`02773990 00000000`00000000 : fffffa80`07edba98 00000000`00000000 00000000`00000000 fffffa80`07edbae0 : lvrs64+0x2f8a
  
  
  SYMBOL_STACK_INDEX:  0
  
  SYMBOL_NAME:  lvrs64+2f8a
  
  FOLLOWUP_NAME:  MachineOwner
  
  MODULE_NAME: lvrs64
  
  IMAGE_NAME:  lvrs64.sys
  
  DEBUG_FLR_IMAGE_TIMESTAMP:  4f166964
  
  STACK_COMMAND:  .cxr 0xfffff88002772fb0 ; kb
  
  FAILURE_BUCKET_ID:  X64_0x7E_lvrs64+2f8a
  
  BUCKET_ID:  X64_0x7E_lvrs64+2f8a
  
  Followup: MachineOwner
  ---------
  
  1: kd> lmvm lvrs64
  start             end                 module name
  fffff880`05e1b000 fffff880`05e6ea80   lvrs64   T (no symbols)           
      Loaded symbol image file: lvrs64.sys
      Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
      Image name: lvrs64.sys
      Timestamp:        Wed Jan 18 01:40:36 2012 (4F166964)
      CheckSum:         00061E9E
      ImageSize:        00053A80
      Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
  1: kd> lmsmnt
  start             end                 module name
  fffff880`01038000 fffff880`0108f000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
  fffff880`04a6a000 fffff880`04aad000   af0e22j1 af0e22j1.SYS Fri Aug 07 09:30:20 2009 (4A7C2C6C)
  fffff880`03ce9000 fffff880`03d72000   afd      afd.sys      Fri May 30 02:45:48 2014 (5388291C)
  fffff880`047e8000 fffff880`047fe000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
  fffff880`02d73000 fffff880`02d7ff00   Alpham164 Alpham164.sys Mon Jul 23 03:57:03 2007 (46A45F4F)
  fffff880`02d80000 fffff880`02d85500   Alpham264 Alpham264.sys Tue Mar 20 05:51:03 2007 (45FFAE87)
  fffff880`00e68000 fffff880`00e73000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
  fffff880`03cd5000 fffff880`03cdd000   AppleCharger AppleCharger.sys Tue Nov 01 22:46:00 2011 (4EB0AEE8)
  fffff880`07de7000 fffff880`07df1000   aswHwid  aswHwid.sys  Thu Nov 06 07:55:01 2014 (545B6FA5)
  fffff880`02db7000 fffff880`02dd9000   aswMonFlt aswMonFlt.sys Mon Jan 05 06:56:56 2015 (54AA7C08)
  fffff880`01b59000 fffff880`01b6c000   aswRvrt  aswRvrt.sys  Thu Nov 06 07:53:22 2014 (545B6F42)
  fffff880`03e57000 fffff880`03f5b000   aswSnx   aswSnx.sys   Fri Nov 21 06:17:12 2014 (546F1F38)
  fffff880`03f5b000 fffff880`03fcc000   aswSP    aswSP.sys    Thu Nov 06 08:09:55 2014 (545B7323)
  fffff880`01b16000 fffff880`01b59000   aswVmm   aswVmm.sys   Thu Nov 06 07:53:31 2014 (545B6F4B)
  fffff880`0cdd3000 fffff880`0cdde000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
  fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
  fffff880`00e23000 fffff880`00e4d000   ataport  ataport.SYS  Sun Aug 04 21:02:45 2013 (51FEF9B5)
  fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    unavailable (00000000)
  fffff880`03fd5000 fffff880`03fdc000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
  fffff880`03cc4000 fffff880`03cd5000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
  fffff880`07d12000 fffff880`07d30000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
  fffff960`006f0000 fffff960`00717000   cdd      cdd.dll      unavailable (00000000)
  fffff880`01ba4000 fffff880`01bce000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
  fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
  fffff880`01ae6000 fffff880`01b16000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
  fffff880`00d4b000 fffff880`00da9000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
  fffff880`012e5000 fffff880`01357000   cng      cng.sys      Wed Jan 14 00:00:25 2015 (54B5F7E9)
  fffff880`04685000 fffff880`04695000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
  fffff880`061a0000 fffff880`061ae000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
  fffff880`03ca6000 fffff880`03cc4000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
  fffff880`03c97000 fffff880`03ca6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
  fffff880`01ad0000 fffff880`01ae6000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
  fffff880`0590f000 fffff880`05931000   drmk     drmk.sys     Thu Oct 03 22:16:30 2013 (524E24FE)
  fffff880`061ae000 fffff880`061ba000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
  fffff880`061c5000 fffff880`061d8000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
  fffff880`061ba000 fffff880`061c5000   dump_msahci dump_msahci.sys Sat Nov 20 05:33:58 2010 (4CE7A416)
  fffff880`061d8000 fffff880`061e4000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
  fffff880`05502000 fffff880`055f7000   dxgkrnl  dxgkrnl.sys  Sun Jun 15 20:58:04 2014 (539E411C)
  fffff880`04a00000 fffff880`04a46000   dxgmms1  dxgmms1.sys  Tue Apr 09 23:27:15 2013 (5164DC13)
  fffff880`00cc0000 fffff880`00cd4000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
  fffff880`00da9000 fffff880`00df5000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
  fffff880`015e3000 fffff880`015ed000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 22:41:06 2012 (4F4EEFD2)
  fffff880`01a96000 fffff880`01ad0000   fvevol   fvevol.sys   Wed Jan 23 22:11:24 2013 (5100A65C)
  fffff880`01796000 fffff880`017df000   fwpkclnt fwpkclnt.sys Fri Apr 04 21:23:21 2014 (533F5B09)
  fffff880`0465f000 fffff880`04665c00   GEARAspiWDM GEARAspiWDM.sys Thu May 03 15:56:17 2012 (4FA2E2E1)
  fffff800`037f5000 fffff800`0383e000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
  fffff880`04a46000 fffff880`04a6a000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
  fffff880`0476d000 fffff880`04780000   HECIx64  HECIx64.sys  Mon Jul 02 18:14:58 2012 (4FF21D62)
  fffff880`06171000 fffff880`0618a000   HIDCLASS HIDCLASS.SYS Wed Jul 03 00:05:05 2013 (51D3A2F1)
  fffff880`0618a000 fffff880`06192080   HIDPARSE HIDPARSE.SYS Wed Jul 03 00:05:04 2013 (51D3A2F0)
  fffff880`06163000 fffff880`06171000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
  fffff880`07c49000 fffff880`07d12000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
  fffff880`01600000 fffff880`01609000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
  fffff880`0466f000 fffff880`04685000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
  fffff880`010a6000 fffff880`010af000   iusb3hcs iusb3hcs.sys Fri Jan 27 04:37:23 2012 (4F227053)
  fffff880`05800000 fffff880`0585d000   iusb3hub iusb3hub.sys Fri Jan 27 04:35:25 2012 (4F226FDD)
  fffff880`046a7000 fffff880`0476b000   iusb3xhc iusb3xhc.sys Fri Jan 27 04:35:28 2012 (4F226FE0)
  fffff880`01a84000 fffff880`01a93000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
  fffff880`02d86000 fffff880`02d94000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
  fffff800`00bbd000 fffff800`00bc7000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
  fffff880`05870000 fffff880`058b3000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
  fffff880`015b7000 fffff880`015d2000   ksecdd   ksecdd.sys   Thu Jan 15 01:46:09 2015 (54B76231)
  fffff880`0176a000 fffff880`01796000   ksecpkg  ksecpkg.sys  Thu Jan 15 02:04:35 2015 (54B76683)
  fffff880`05931000 fffff880`05936200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
  fffff880`04644000 fffff880`0465f000   L1C62x64 L1C62x64.sys Wed Aug 03 02:21:09 2011 (4E38E8D5)
  fffff880`02dd9000 fffff880`02dee000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
  fffff880`02d94000 fffff880`02db7000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
  fffff880`061f2000 fffff880`061f6300   lvbflt64 lvbflt64.sys Wed Jan 18 01:39:53 2012 (4F166939)
  fffff880`05e1b000 fffff880`05e6ea80   lvrs64   lvrs64.sys   Wed Jan 18 01:40:36 2012 (4F166964)
  fffff880`028d1000 fffff880`02d72d00   lvuvc64  lvuvc64.sys  Wed Jan 18 01:41:08 2012 (4F166984)

  Please update thefollowing drivers...

  Alpham164.sys Mon Jul 23 03:57:03 2007

  Alpham264.sys Tue Mar 20 05:51:03 2007

  HECIx64.sys  Mon Jul 02 18:14:58 2012

  L1C62x64.sys Wed Aug 03 02:21:09 2011

  viahduaa.sys Tue Jan 10 06:33:14 2012 (4F0C21FA)
  ViaHub3.sys  Thu Jan 19 23:39:13 2012 (4F18EFF1)

  Please uninstall

  sptd.sys     Sun Jul 26 16:13:14 2009 (4A6CB8DA): http://sysnative.com/drivers/driver.php?id=sptd.sys

  
  
  

  • Edited by XP ROCKS Sunday, March 1, 2015 11:25 AM
  • Proposed as answer by ZigZag3143x Sunday, March 1, 2015 11:45 AM
  • Marked as answer by FangZhou Chen Wednesday, March 4, 2015 5:41 AM

  Sunday, March 1, 2015 11:21 AM
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  Thank you for the information, I've updated the Logicool Cam driver.  What is your recommended method for updating the drivers noted at the end of the post?  I think most of them can be accessed through my motherboard utility, is it safer to try and find the manufacturers site?
  
  

  • Edited by Brandr Sunday, March 1, 2015 4:53 PM

  Sunday, March 1, 2015 4:05 PM
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  Motherboard utility is fine.

  Sunday, March 1, 2015 7:13 PM