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Update and Cancel Change Request in Self-Service Portal RRS feed

  • Question

  • Hi,

         We are using the self-service portal with SCSM 2010 SP1.
    As you are aware of,we have access to the source code to modify or
    customize the features. Currently we have the portal set up with default
    options so that users can create Change Requests and list or view the Requests.
    We have been asked by the customer to include the following options
    also to the Change Request

            - Update Change Request
            - Cancel a Change Request

       We understand this involves code changes. Of course it depends on the
    state of the Change Request also. Anybody has done this ?
    Any sample code or URLs that we can have a look at ?

    Ajit

     

    Wednesday, November 30, 2011 2:03 PM