locked
Is the server at fault here as it keeps trying to deliver content? “Undeliverable” Inbox, Outlook RRS feed

  • Question

  • I'm confused here. I'm getting the following message in my Inbox:

    Microsoft Exchange has been trying to deliver this message without success and has stopped trying. Please try sending this message again, or provide the following diagnostic text to your system administrator. Diagnostic information for administrators:

    Generating server: myservername

    #< #4.4.7> #SMTP#

    Original message headers:

    Received: from domain.sub.com ([127.0.0.1]) by server with Microsoft
     SMTPSVC(6.0.3790.4675);        Wed, 10 Sep 2014 13:35:17 -0400
    Date: Wed, 10 Sep 2014 17:35:17 +0000
    Return-Path: <email@domain.com>
    To: <e-mailt@domain.com>
    From: WordPress <e-mail@domain.com>
    Subject: Making Accessible Course Content Submission
    Message-ID: <1a5d7099e1d41ec90d2f2f58ef170aed@domain.com>
    X-Priority: 3
    X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
    Reply-To: <email@domain.com>
    MIME-Version: 1.0
    Content-Type: text/html; charset="utf-8"
    Content-Transfer-Encoding: 8bit
    X-OriginalArrivalTime: 10 Sep 2014 17:35:17.0562 (UTC) FILETIME=[9640F9A0:01CFCD1D]

    What's the issue here? Do I need to change an IP Address or something? Is there a fix?

    Running: Windows 8

    Outlook 2013







    Wednesday, September 17, 2014 6:49 PM

Answers

  • There can be many causes to a server timeout - the receiving system may be offline; the receiving system's DNS entry may not be up to date - so without contacting the administrators of the receiving system, it's going to be hard to pin down the reason.
    Thursday, September 18, 2014 3:58 PM

All replies

  • Is this the entire contents of the error message you receive?  Normally, there is additional information below the generating server name.
    Wednesday, September 17, 2014 7:14 PM
  • I've edited it now.
    Wednesday, September 17, 2014 7:29 PM
  • Thanks, that helps.  From what I've seen, a 4.4.7 error means the server timed out for some reason.  What happens if you try to telnet to the receiving system to send an email to the email address you have?
    Wednesday, September 17, 2014 7:43 PM
  • Thanks. How would I try to Telnet? I'm relatively new to this error so I don't know what that means.
    Wednesday, September 17, 2014 7:45 PM
  • If you aren't a mail administrator, it'd probably be pretty hard.  If you are, follow the directions on the following Microsoft KB article:  http://support.microsoft.com/kb/153119

    It's an old article, but it still works.

    Wednesday, September 17, 2014 8:15 PM
  • Thanks! I'm wondering if there are other possibilities of what's causing this? Aside from using Telnet which I'm not going to do at this moment -- I wanted to diagnose as close as possible so I can go about it accordingly.
    Thursday, September 18, 2014 3:35 PM
  • There can be many causes to a server timeout - the receiving system may be offline; the receiving system's DNS entry may not be up to date - so without contacting the administrators of the receiving system, it's going to be hard to pin down the reason.
    Thursday, September 18, 2014 3:58 PM