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Trying Vista ultimate SP1 installation i get INTERNAL_POWER_ERROR RRS feed

  • Question


  • Trying Fresh Install,

    Notebook Vista Ready, already had the Vista home Premium and Windows 7 Beta and Linux Distros

    120gb HardDisk full cleaned and formated

    Master boot record without any bootloader

    Tried with power on and batery only
    Checked internal components, plug out and in again

    no periphericals pluged or network cable

    Tried without any partition ...
    no Bios update avaliable, bios default options

    Nothing seams to result and i don't know how to solve this issue

    can anyone Help Me ?
    Monday, March 9, 2009 11:34 PM

Answers

  • Hello,

     

    According to my experience, INTERNAL_POWER_ERROR should be a BSOD issue or stop error issue. Since Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services).

     

    The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).

     

    First of all, if you could login the system at the moment, you should obtain the latest service pack for Windows Vista. For more information, please refer to the following KB article.

    Stop error message when you put a Windows Vista-based computer in hibernation: "STOP: 0x000000A0 (0x00000009, 0xc0000001, 0x00000001, 0x00000000) INTERNAL_POWER_ERROR (a0)"

    http://support.microsoft.com/default.aspx/KB/942524

     

    Then remove all unnecessary hardware devices from the computer, try entering Windows safe mode to test whether it is a third-party software/hardware related issue. If the problem still persists, to troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US please see http://support.microsoft.com/ for regional support phone numbers.

     

    I hope the problem will be resolved soon. Thanks!

     

     

    • Marked as answer by Andy Song Wednesday, March 18, 2009 6:49 AM
    Wednesday, March 11, 2009 9:39 AM