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Windows 7 Home Premium BSOD RRS feed

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    Hi I've just bought a new NB AsusN53S With Windows 7 Home Premium installed. It gives BSOD randomly either while watching videos, installing updates or just surfing the internet. Below are the Log of 2 of the different kinds of BSOD that happen randomly

    ------

     

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.768.3

      Locale ID: 18441

     

    Additional information about the problem:

      BCCode: be

      BCP1: FFFFF88005609778

      BCP2: 000000023E057121

      BCP3: FFFFF88006F28910

      BCP4: 000000000000000B

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 768_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\053011-30778-01.dmp

      C:\Users\User\AppData\Local\Temp\WER-164643-0.sysdata.xml

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    ---------
    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.768.3
      Locale ID: 18441
    Additional information about the problem:
      BCCode: 1000007e
      BCP1: FFFFFFFFC0000005
      BCP2: FFFFF880099BE7B6
      BCP3: FFFFF8800A31A878
      BCP4: FFFFF8800A31A0E0
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 768_1
    Files that help describe the problem:
      C:\Windows\Minidump\053011-42354-01.dmp
      C:\Users\User\AppData\Local\Temp\WER-89809-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    --------
    This is not the first time this happened, I actually had the SAME problem with a previous model SAMSUNG RF511 I changed that 3 times. This Asus N53S is currently the 4th notebook i replaced from the vendor. I hope someone can help me with this problem. I don't think changing the NB again would help, since changing to an entire different brand & model didn't help. Obviously it's the OS.
    Thanks for any help provided.
    Regards
    Zu
    Monday, May 30, 2011 8:44 AM

Answers

  • Bug Check Code 0xBE: http://msdn.microsoft.com/en-us/library/ff560161(VS.85).aspx

    Bug Check Code 0x1000007e: http://msdn.microsoft.com/en-us/library/ff557196(VS.85).aspx

    Please use Microsoft Skydrive to upload C:\Windows\Minidump\053011-30778-01.dmp and C:\Windows\Minidump\053011-42354-01.dmp dump filesand post a link here.

    Please start by updating all possible drivers.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

    • Marked as answer by Niki Han Tuesday, June 7, 2011 2:21 AM
    Monday, May 30, 2011 9:40 AM
  • Hi,

     

    Before uploading the dump file to SkyDrive, you could do some general troubleshooting steps to narrow down the issue.

     

    I suggest you update all devices' driver, chipset from manufacture's site.

    http://support.asus.com/download/ModelList.aspx?SLanguage=en&keyword=N53S&type=1

     

    Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Also, refer to the following article to check if it is helpful.

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Niki Han Tuesday, June 7, 2011 2:20 AM
    Wednesday, June 1, 2011 9:12 AM

All replies

  • Bug Check Code 0xBE: http://msdn.microsoft.com/en-us/library/ff560161(VS.85).aspx

    Bug Check Code 0x1000007e: http://msdn.microsoft.com/en-us/library/ff557196(VS.85).aspx

    Please use Microsoft Skydrive to upload C:\Windows\Minidump\053011-30778-01.dmp and C:\Windows\Minidump\053011-42354-01.dmp dump filesand post a link here.

    Please start by updating all possible drivers.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration

    • Marked as answer by Niki Han Tuesday, June 7, 2011 2:21 AM
    Monday, May 30, 2011 9:40 AM
  • Hi,

     

    Before uploading the dump file to SkyDrive, you could do some general troubleshooting steps to narrow down the issue.

     

    I suggest you update all devices' driver, chipset from manufacture's site.

    http://support.asus.com/download/ModelList.aspx?SLanguage=en&keyword=N53S&type=1

     

    Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Also, refer to the following article to check if it is helpful.

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Niki Han Tuesday, June 7, 2011 2:20 AM
    Wednesday, June 1, 2011 9:12 AM