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Exchange 2007 Client Access and Receive Connector options not available (EMC) RRS feed

  • Question

  • We have a SBS2008 server with Exchange 2007

    When I open the EMC and go to Server Configuration --> Client Access, none off the options are available (greyed out). OAW, OWA, ActiveSync are working without any problems. Outlook anywhere enabled shows False,when I try to reanable it I get the following error message:

    Summary: 1 item(s). 0 succeeded, 1 failed.
    Elapsed time: 00:00:01

    SERVERNAME
    Failed

    Error:
    The Active Directory object for virtual directory 'IIS://SERVERNAME.domainname.local/W3SVC/3/ROOT/Rpc' on 'SERVERNAME' could not be created. This might be because the object already exists in Active Directory. Remove the object from Active Directory, then re-create it.

    Unexpected Error

    Warning:
    Outlook Anywhere will be enabled on your Client Access server after a configuration period of approximately fifteen minutes. To verify that Outlook Anywhere has been enabled, check the application event log on server SERVERNAME.

    Exchange Management Shell command attempted:
    enable-OutlookAnywhere -Server 'SERVERNAME' -ExternalHostname 'mail.domainname.net' -DefaultAuthenticationMethod 'Basic' -SSLOffloading $false

    Elapsed Time: 00:00:01

    Also the receive connectors are not visible from EMC, it's just blank under receive connectors, but mails are received without any problems.

    Does someone know a way to resolve this?

    Thursday, April 24, 2014 1:16 PM

Answers

  • Try creating a new account that isn't a member of any protected group. Then place that account into the "Exchange Organization Administrators" role. Log on with that new account and see if that one works.

    --- Rich Matheisen MCSE&I, Exchange MVP

    Monday, April 28, 2014 9:28 PM
  • Open the EMC and click "Files | Options..." and then "Delete Files". Sometimes cleaning up helps.

    --- Rich Matheisen MCSE&I, Exchange MVP

    Tuesday, April 29, 2014 11:49 PM

All replies

  • Has your account been made a member of the "Exchange Organization Administrators" role?

    --- Rich Matheisen MCSE&I, Exchange MVP

    Thursday, April 24, 2014 10:05 PM
  • Yes, my account is member of the Exchange Organization Administrators role.
    Monday, April 28, 2014 7:01 AM
  • Try creating a new account that isn't a member of any protected group. Then place that account into the "Exchange Organization Administrators" role. Log on with that new account and see if that one works.

    --- Rich Matheisen MCSE&I, Exchange MVP

    Monday, April 28, 2014 9:28 PM
  • That worked!

    I created a new account and placed it into the Exchange Organization Administrators role, now I'm able to see all the options normally.

    I also re-added the original account to the EOA role but I still don't see the options there. When I go to Organization Configuration I also get the following error message:

    You do not have permissions to read the security descriptors on CN=servername,CN=Server......DC=domainname, DC=local. It was running command 'get-ExchangeAdministrator'

    So it must be a permissions issue. The strange thing is that under Exchange Administrators I can see my account and it has the role Exchange Organization Administrators.


    • Edited by VinnieL Tuesday, April 29, 2014 6:33 PM
    Tuesday, April 29, 2014 6:29 PM
  • Open the EMC and click "Files | Options..." and then "Delete Files". Sometimes cleaning up helps.

    --- Rich Matheisen MCSE&I, Exchange MVP

    Tuesday, April 29, 2014 11:49 PM