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help please! I hope this is the right forum RRS feed

  • Question

  • I have 3 issues.  I am not computer literate really and i just got this back from my son who just dropped a new hard drive in it for me.  (lap top)  number 1 issue, it continuously keeps locking me out of the computer I've changed password over and over when i finally get in ...this time it took me 3 days.  how do I disarm the password thing?  for Microsoft.

    Second issue, I cant find my office 365 I recently purchased but I do have it on the other lap top I bought, that's right how do I get it to this one.

    and lastly outlook keeps bumping me off of my Hotmail account on my phone and my computers and again with the passwords.

    I am seriously running out of passwords.  any help would be gratefully accepted.

    Tuesday, August 21, 2018 10:27 PM