Skype Room System - Missing Dial Pad

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  Hi,

  Please kindly note Skype for Business Online (Plan 2) doesn’t provide PSTN conferencing online, as that would require the PSTN conferencing add-on.

  I’m wondering if you have issued a phone system license yet?

   

  For Skype for Business Online and Calling Plans users, Phone System voicemail is automatically set up and provisioned for users after you assign a Phone System license and a phone number to them.

  If the Phone System feature isn't included in your plan, you may need to purchase Phone System add-on licenses.

  And also if you want your users to be able to call any phone numbers outside of your business, you will also need to get a Calling Plan. 

  If you want to switch to a plan with fewer services, you can switch plans manually, and to know details about the license or calling plan that more suit you, please Call Microsoft Support for help.

   

  Reference:

  https://docs.microsoft.com/en-us/SkypeForBusiness/skype-for-business-and-microsoft-teams-add-on-licensing/skype-for-business-and-microsoft-teams-add-on-licensing

  https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-add-on-licensing/license-options-based-on-your-plan/office-365-premium-pro-plus-or-business-online-plan

  https://www.pei.com/2017/08/skype-for-business-licensing-premises-cloud/

   

  Kind regards,
  

  Calvin Liu
  

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  • Proposed as answer by Calvin-Liu Monday, February 25, 2019 11:05 AM
  • Marked as answer by Chrischevy Thursday, February 28, 2019 4:34 PM

  Wednesday, February 20, 2019 7:46 AM
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  Hi,

   

  Are there any update for this query? If the reply is helpful to you, please try to mark it as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well. :)

  Kind regards, 
  

  Calvin Liu
  

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  Thursday, February 28, 2019 9:57 AM
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  I needed to add a calling plan, thanks for the help
  

  • Edited by Chrischevy Thursday, February 28, 2019 4:35 PM mispelled

  Thursday, February 28, 2019 4:35 PM
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  You are welcome.

  Kind regards,
  

  Calvin Liu
  

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  Please remember to mark the reply as an answer if you find it is helpful. It will assist others who has similar issue. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

  

  Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

  Friday, March 1, 2019 1:34 AM