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Wifi Access - Fail to detect available wifi access point RRS feed

  • Question

  • My Windows 8 mobile on and off will fail to detect the WiFi AP. I have try to restart my mobile,but it didn't help

    . Anybody was face the same issue as me, and have workaround to fix the issue.

    Wednesday, October 30, 2013 3:05 AM

Answers

  • Hello,

    See if you can connect your phone to any other wifi network. If you can, then there is an issue with your router. Restart it and try to connect again.

    Your phone is a Windows Phone 8, not a "Windows 8 mobile".  ;-)

    Linley.


    Windows Phone Mauritius http://WindowsPhonemu.blogspot.com

    Wednesday, October 30, 2013 4:43 AM

All replies

  • Hello,

    See if you can connect your phone to any other wifi network. If you can, then there is an issue with your router. Restart it and try to connect again.

    Your phone is a Windows Phone 8, not a "Windows 8 mobile".  ;-)

    Linley.


    Windows Phone Mauritius http://WindowsPhonemu.blogspot.com

    Wednesday, October 30, 2013 4:43 AM
  • I will need more information to know what is going on.

    What Mobile device are you using? Surface? Tablet? Laptop? Phone? please include the model as well.

    What is the Model of your Wi-Fi AP?

    What type of Wi-Fi specification are you using? b/g/n?

    Have you noticed that distance has any affect on the mobile device's ability to detect the AP?

    Does the device work with other AP's?

    Do other devices work with this AP?

    Wednesday, October 30, 2013 8:19 PM
    Moderator
  • are you still having this issue? if not I will mark this thread as answered.
    Thursday, December 5, 2013 7:51 PM
    Moderator