Hi,
Thank you for the post.
I would like to confirm whether the application is developed by you. If so, please submit the issue to our MSDN Forum. The support professionals there are better equipped to assist you.
MSDN Forum
http://forums.microsoft.com/msdn/default.aspx?siteid=1
If not, please try the steps in the following KB article for troubleshooting:
Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista
http://support.microsoft.com/kb/931362/
Please understand that we are not quite familiar with third party application and thus may not be the best resource to troubleshoot the issue. If the methods in the KB cannot resolve the issue, I suggest contacting the program manufacturer to identify the issue so that it can be resolved more efficiently. If there is anything further we can do, please update us here. We are glad to be of additional assistance.
Thank you for your understanding.
Sincerely,
Joson Zhou
Microsoft Online Community Support