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Windows SBS 2008 Runtime Error with Application Name: mmc.exe and Fault Module Name: msvcrt.dll RRS feed

  • Question

  • When I open Active Directory Users and Computers snap-in on one of my domain controllers, it crashes and i get the below message.

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    mmc.exe
      Application Version:    6.0.6002.18005
      Application Timestamp:    49e02760
      Fault Module Name:    msvcrt.dll
      Fault Module Version:    7.0.6002.18005
      Fault Module Timestamp:    49e04189
      Exception Code:    40000015
      Exception Offset:    0000000000029ec6
      OS Version:    6.0.6002.2.2.0.305.9
      Locale ID:    1033
      Additional Information 1:    43aa
      Additional Information 2:    cf3a46656318492c1997480001b6b0e0
      Additional Information 3:    93f5
      Additional Information 4:    5a42015f62fe15ed1b911db0e0a1597b

    Tuesday, March 6, 2012 12:39 PM

Answers

  •  

    Hi,

    You may try the following troubleshooting steps;

    1. Open Active Directory Sites and Services (dssite.msc)

    2. Click File, click Options, and then click Disk Cleanup

    3. Click Delete Files

    For the detailed information, please refer to the following Microsoft wiki article:

    Cannot Run Active Directory Users and Computers (ADUC) Due to C++ Runtime Error (dsforum2wiki)

    http://social.technet.microsoft.com/wiki/contents/articles/2502.aspx

    Regards,


    Arthur Li

    TechNet Community Support

    Wednesday, March 7, 2012 5:33 AM