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  • Question

  • Windows update error code 800B0100

    I CAN NOT update.  Please assist.  Have tried several times, following various windows troubleshooting instructions. 

    Sunday, August 7, 2011 5:41 PM

Answers

  • Hi,

    He is referring to run the System File Checker (SFC) to repair Windows Vista system files
    1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
    2. Input the following commands and press Enter after each line.
    sfc /scannow
    Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.
    If the corrupted files are detected but cannot be fixed, we need Windows Vista Installation Disk to repair Windows.

     

    During the Windows Vista SP1 installation, this issue occurs when a third-party application holds open a file or locks a file that the Service Pack installation program has to use. For example, a third-party antivirus or antispyware application may cause this problem. If you are running any third-party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (McAfee, Norton, etc.), I recommend temporarily disabling or shutting them down during the troubleshooting process. Please be sure to re-enable them once the process has completed.

     

    I recommend running Reset Windows Update Tool and System Update Readiness Tool. System resources, such as file data, registry data, and even in-memory data, can develop inconsistencies during the lifetime of the operating system. These inconsistencies can be caused by various hardware failures or software issues. In some cases, these inconsistencies can affect the Windows servicing store, and they can cause software updates not to work. We can run Reset Windows Update Tool and System Update Readiness Tool to resolve these inconsistencies. When Reset Windows Update Tool and System Update Readiness Tool detects incorrect manifests, files, or registry data, it might replace the incorrect data with a corrected version. Please follow the steps below.

     

     

    Step 1: Run Reset Windows Update Tool and System Update Readiness Tool

     

    1. Please download and run Reset Windows Update Tool from the link below:

     

    http://go.microsoft.com/?linkid=9665683

     

    2. Please download and run System Update Readiness Tool from the link below according to the System Type:

     

    System Update Readiness Tool for Windows Vista 32-bit

     

    http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

     

    System Update Readiness Tool for Windows Vista 64-bit

     

    http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en

     

    3. Restart the computer and install Windows Vista SP1. Let’s reinstall SP1 standalone installer in Clean Boot.
    For your reference, I have attached these steps as below:

    Step 1: Download Windows Vista Service Pack 1 Standalone Installer
    ====================================================
    1. Download Windows Vista SP1 from the link below according to the System Type:

    Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 544.3MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=f559842a-9c9b-4579-b64a-09146a0ba746&DisplayLang=en

    Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 873.0MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=86d267bd-dfcd-47cf-aa76-dc0626dcdf10&DisplayLang=en

    2. Please save it on the Desktop.

    Step 2: Install Windows Vista SP1 in Clean Boot Mode
    =========================================
    Please disable all startup items and third party services when booting to avoid conflict when installing Vista SP1.:

    1. Click "Start", type: MSCONFIG in the search box and press Enter.

    Note: Please click "Continue" if the "User Account Control" window pops up.

    2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click "Startup", click "Disable All", click "OK" and restart the computer.

    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later.

    4. Please double click the downloaded Windows Vista Service Pack 1 Standalone Installer and follow the instructions to install Windows Vista SP1.

    To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.

     

    Please take your time with the steps and let me know the results at your earliest convenience. If there are any questions or concerns, please post here for further research.

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, August 10, 2011 10:23 AM
    Moderator

All replies

  • Hello,

    try that: http://www.instantvista.com/800B0100.html

    If this does help then:

    • Run chkdsk /r /f and sfc /scannow
    • Download and install System Update Readiness tool for your OS
    • Disable all security softwares
    • Reset Windows Update Components

    If this does not help, perform a repair install of your OS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Sunday, August 7, 2011 7:32 PM
  • Hi Mr. X

    I am a total techno buffooon.....I can't even believe I managed to register for this help location.  I am in the middle of a remote spot on Prince Edward Island with my new ASUS notebook...I will try to make sense of the steps you've given me, but in the end, don't know what OS stands for...nore do I know if I have windows vista...how does one tell?  Thanks for your efforts!  Will go and work on the probem now.  K.


    Kathleen Moors
    Sunday, August 7, 2011 9:37 PM
  • What is this?

  • Run chkdsk /r /f and sfc /scannow

    I'm skipping option one because it isn't free. ;0)


  • Kathleen Moors
Sunday, August 7, 2011 9:41 PM
  • Hi,

    He is referring to run the System File Checker (SFC) to repair Windows Vista system files
    1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
    2. Input the following commands and press Enter after each line.
    sfc /scannow
    Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.
    If the corrupted files are detected but cannot be fixed, we need Windows Vista Installation Disk to repair Windows.

     

    During the Windows Vista SP1 installation, this issue occurs when a third-party application holds open a file or locks a file that the Service Pack installation program has to use. For example, a third-party antivirus or antispyware application may cause this problem. If you are running any third-party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (McAfee, Norton, etc.), I recommend temporarily disabling or shutting them down during the troubleshooting process. Please be sure to re-enable them once the process has completed.

     

    I recommend running Reset Windows Update Tool and System Update Readiness Tool. System resources, such as file data, registry data, and even in-memory data, can develop inconsistencies during the lifetime of the operating system. These inconsistencies can be caused by various hardware failures or software issues. In some cases, these inconsistencies can affect the Windows servicing store, and they can cause software updates not to work. We can run Reset Windows Update Tool and System Update Readiness Tool to resolve these inconsistencies. When Reset Windows Update Tool and System Update Readiness Tool detects incorrect manifests, files, or registry data, it might replace the incorrect data with a corrected version. Please follow the steps below.

     

     

    Step 1: Run Reset Windows Update Tool and System Update Readiness Tool

     

    1. Please download and run Reset Windows Update Tool from the link below:

     

    http://go.microsoft.com/?linkid=9665683

     

    2. Please download and run System Update Readiness Tool from the link below according to the System Type:

     

    System Update Readiness Tool for Windows Vista 32-bit

     

    http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

     

    System Update Readiness Tool for Windows Vista 64-bit

     

    http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en

     

    3. Restart the computer and install Windows Vista SP1. Let’s reinstall SP1 standalone installer in Clean Boot.
    For your reference, I have attached these steps as below:

    Step 1: Download Windows Vista Service Pack 1 Standalone Installer
    ====================================================
    1. Download Windows Vista SP1 from the link below according to the System Type:

    Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 544.3MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=f559842a-9c9b-4579-b64a-09146a0ba746&DisplayLang=en

    Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 873.0MB)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=86d267bd-dfcd-47cf-aa76-dc0626dcdf10&DisplayLang=en

    2. Please save it on the Desktop.

    Step 2: Install Windows Vista SP1 in Clean Boot Mode
    =========================================
    Please disable all startup items and third party services when booting to avoid conflict when installing Vista SP1.:

    1. Click "Start", type: MSCONFIG in the search box and press Enter.

    Note: Please click "Continue" if the "User Account Control" window pops up.

    2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click "Startup", click "Disable All", click "OK" and restart the computer.

    Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later.

    4. Please double click the downloaded Windows Vista Service Pack 1 Standalone Installer and follow the instructions to install Windows Vista SP1.

    To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.

     

    Please take your time with the steps and let me know the results at your earliest convenience. If there are any questions or concerns, please post here for further research.

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, August 10, 2011 10:23 AM
    Moderator
  • Hi Mr X, I was about to post an "Ask a Question" with screenshots re: a couple of failed updates earlier, when I saw this thread. :)

    --The text follows--

    Hi, on my Vista 32bit Laptop - update (KB2539636) failed. I've tried installing it normally, and then with everything I could turn off easily; stopped - also failed. I tried in Safe Mode with Networking - but couldn't get Windows Update running there..

    The update is: (KB2539636). Security update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86. Also, after hiding update (KB2539636) - then update (KB2468871) failed too..  btw. Both have already installed succesfully on a Win7 32bit system however. (haven't tried the 64bit yet.)

    ------------------

    So instead I'll go look into using the readiness tool first. (I already know SFC reports unfixable errors from long ago I still need to figure out how to resolve. :\)

    Thanks for your suggestions,

    Regards, pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Wednesday, August 10, 2011 6:29 PM
  • Hello,

    Execute the suggested command to check files that could not be repaired after running sfc /scannowhttp://support.microsoft.com/kb/929833

    Performing a repair install of your OS (In-Place upgrade) should solve that if there is no way to repair them.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Wednesday, August 10, 2011 6:59 PM
  • Hi Mr X, thanks for your reply.

    I've tried so far with the 'panmap.dll' in %windir%\system32 - didn't seem to fix it, (but there's only one file available for me to copy from winsxs). Can I copy it from my win7 32bit? as it appears to be indentical in size there? tho version/timestamp differs.

    A 2nd missing file is msiexec.exe - there's 3 different copies in winsxs so I may have more luck finding a suitable replacement for this one.

    the 3rd file: msiexec.exe.mui  only seems to be in winsxs so I'm not sure where I need to copy it TO. :)  will review cbs.log again for clues.

    So an 'In-Place Upgrade' might be required yet to fix these 3 then perhaps.

     

    Regards, pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Thursday, August 11, 2011 7:32 AM
  • Files in WinSxS are usually hardlinked files. A hard link is a filename.
    Every file has at least one hard link. Files in system32 and files in WinSxS
    are usually hardlinks to the same file. Therefore copying won't help.
     
    --
    ..
    --
    "pkn2011" wrote in message news:5535d98e-ec3f-4d85-bd6f-b71cbb68c641...
    > Hi Mr X, thanks for your reply.
    >
    > I've tried so far with the 'panmap.dll' in %windir%\system32 - didn't seem
    > to fix it, (but there's only one file available for me to copy from
    > winsxs). Can I copy it from my win7 32bit? as it appears to be indentical
    > in size there? tho version/timestamp differs.
    >
    > A 2nd missing file is msiexec.exe - there's 3 different copies in winsxs
    > so I may have more luck finding a suitable replacement for this one.
    >
    > the 3rd file: msiexec.exe.mui only seems to be in winsxs so I'm not sure
    > where I need to copy it TO. :) will review cbs.log again for clues.
    >
    > So an 'In-Place Upgrade' might be required yet to fix these 3 then
    > perhaps.
    >
    >
    >
    > Regards, pkn
    >
    >
    > --------------------------------------------------------------------------------
    > If my post was helpful - give it a Vote. If it helps solve your problem -
    > propose it as Answer. ;-)
     
     
    Thursday, August 11, 2011 7:41 AM
  • did all the suggested stuff above plus much more

    kb2539636 failed for me also
    I manually installed dotnet4 client
    then downloaded the manual install for kb2539636.
    kb2468871 and kb2533523 also were failing
    I also manually installed them
    update how shows no updates available



    easy way to get to updates view update history; right failed line ; view detail; click more information link

    Monday, August 15, 2011 6:43 PM
  • Hi AZ, you said.. "kb2539636 failed for me also " " I manually installed dotnet4 client"


    :( my system corrupted - and then died - before I could get that far unfortunately..

     

    Oh well. Thems the breaks. pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Monday, August 15, 2011 7:23 PM
  • Hi David, you wrote..

    "Files in WinSxS are usually hardlinked files. A hard link is a filename.
    Every file has at least one hard link. Files in system32 and files in WinSxS
    are usually hardlinks to the same file. Therefore copying won't help."

     

    If I was planning on overwriting a file - for example in:

    > I've tried so far with the 'panmap.dll' in %windir%\system32 - didn't seem
    > to fix it, (but there's only one file available for me to copy from
    > winsxs). Can I copy it from my win7 32bit? as it appears to be indentical
    > in size there? tho version/timestamp differs.
    >

    Is it better to overwrite the one in winsxs or the link in system32?

    Regards, pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Tuesday, August 23, 2011 12:21 PM
  • Copy over the system32 one. With minor exceptions windows looks to the
    system32 folder to load files.
    --
    ..
    --
    "pkn2011" wrote in message news:8376cda0-a7ee-4305-9149-63a2f1a7367d...
    > Hi David, you wrote..
    >
    > "Files in WinSxS are usually hardlinked files. A hard link is a filename.
    > Every file has at least one hard link. Files in system32 and files in
    > WinSxS
    > are usually hardlinks to the same file. Therefore copying won't help."
    >
    >
    > If I was planning on overwriting a file - for example in:
    >
    >> I've tried so far with the 'panmap.dll' in %windir%\system32 - didn't
    >> seem
    >> to fix it, (but there's only one file available for me to copy from
    >> winsxs). Can I copy it from my win7 32bit? as it appears to be indentical
    >> in size there? tho version/timestamp differs.
    >>
    > Is it better to overwrite the one in winsxs or the link in system32?
    >
    > Regards, pkn
    >
    >
    > --------------------------------------------------------------------------------
    > If my post was helpful - give it a Vote. If it helps solve your problem -
    > propose it as Answer. ;-)
     
     
    Tuesday, August 23, 2011 10:18 PM
  • Hi David, you said. "Copy over the system32 one. With minor exceptions windows looks to the system32 folder to load files."

     

    Thanks again. Will give it a try soon, now my Laptop is 'working' again.. (touch wood as they say.)

    I even managed to get all those updates installed - that I'd mentioned had failed previously. :)

    Regards, pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Tuesday, August 23, 2011 11:14 PM
  • To give yourself permissions to copy over the file
     
    Click Start - All Programs - Accessories - Right click
    Command Prompt and choose Run As Administrator. Type
     
    takeown /f c:\windows\system32\panmap.dll /a
    icacls c:\windows\system32\panmap.dll /grant Administrators:f
     
    If the file is in use when you try to copy it. Rename the old file, copy the
    new one in. Reboot and delete the renamed old one. You could type in the
    command prompt (assuming the new panmap.dll is in the root of drive C:)
     
    ren c:\windows\system32\panmap.dll c:\windows\system32\panmap.old
    copy c:\panmap.dll c:\windows\system32\panmap.dll
    --
    ..
    --
    "pkn2011" wrote in message news:8376cda0-a7ee-4305-9149-63a2f1a7367d...
    > Hi David, you wrote..
    >
    > "Files in WinSxS are usually hardlinked files. A hard link is a filename.
    > Every file has at least one hard link. Files in system32 and files in
    > WinSxS
    > are usually hardlinks to the same file. Therefore copying won't help."
    >
    >
    > If I was planning on overwriting a file - for example in:
    >
    >> I've tried so far with the 'panmap.dll' in %windir%\system32 - didn't
    >> seem
    >> to fix it, (but there's only one file available for me to copy from
    >> winsxs). Can I copy it from my win7 32bit? as it appears to be indentical
    >> in size there? tho version/timestamp differs.
    >>
    > Is it better to overwrite the one in winsxs or the link in system32?
    >
    > Regards, pkn
    >
    >
    > --------------------------------------------------------------------------------
    > If my post was helpful - give it a Vote. If it helps solve your problem -
    > propose it as Answer. ;-)
     
     
    Tuesday, August 23, 2011 11:50 PM
  • Hi David, you said.. "(assuming the new panmap.dll is in the root of drive C:)"

    I copied it into the system32 folder directly to simplify path (renamed as panmap.new of course :) but thereafter followed your instructions Aok - so just waiting for SFC to verify I've only 2 missing files now hopefully!

    Also copied msiexec.exe over to Laptop in readiness. will re-check original file specs and then repeat same steps for this one next too..

    Many thanks, pkn


    2011-08-26 00:08:31, Info                  CSI    000001e1 [SR] Cannot repair member file [l:20{10}]"panmap.dll" of Microsoft-Windows-panmap, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    Thursday, August 25, 2011 1:49 PM
  • Good.
     
    --
    ..
    --
    "pkn2011" wrote in message news:cbe8359d-40e4-4b14-ac58-c8f06a44854e...
    > Hi David, you said.. "(assuming the new panmap.dll is in the root of drive
    > C:)"
    >
    > I copied it into the system32 folder directly to simplify path (renamed as
    > panmap.new of course :) but thereafter followed your instructions Aok - so
    > just waiting for SFC to verify I've only 2 missing files now hopefully!
    >
    > Also copied msiexec.exe over to Laptop in readiness. will re-check
    > original file specs and then repeat same steps for this one next too..
    >
    > Many thanks, pkn
    >
    >
    > --------------------------------------------------------------------------------
    > 2011-08-26 00:08:31, Info CSI 000001e1 [SR] Cannot
    > repair member file [l:20{10}]"panmap.dll" of Microsoft-Windows-panmap,
    > Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture
    > neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8
    > b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in
    > the store, file is missing
     
     
    Thursday, August 25, 2011 8:25 PM
  • Hi Again, Re: 'PublicKey neutral in the store, file is missing'

     

    The file isn't in the Store though still? so the original error continues..

    With a valid file in System32 perhaps I can just delete the related store path for the old version that's missing? 

     

    Is quite confusing how this winsxs/system32 hardlink idea works in practice..

    Regards, pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Thursday, August 25, 2011 8:48 PM
  • Have you tried this.
    http://support.microsoft.com/kb/947821
    Windows update is involved in WinSxS.
     
    --
    ..
    --
    "pkn2011" wrote in message news:b01d622b-b999-4ba0-8e2d-4e5e7e7b7205...
    > Hi Again, Re: 'PublicKey neutral in the store, file is missing'
    >
    >
    >
    > The file isn't in the Store though still? so the original error
    > continues..
    >
    > With a valid file in System32 perhaps I can just delete the related store
    > path for the old version that's missing?
    >
    >
    >
    > Is quite confusing how this winsxs/system32 hardlink idea works in
    > practice..
    >
    > Regards, pkn
    >
    >
    > --------------------------------------------------------------------------------
    > If my post was helpful - give it a Vote. If it helps solve your problem -
    > propose it as Answer. ;-)
     
     
    Thursday, August 25, 2011 9:12 PM
  • Hi David, you wrote.. "

    Have you tried this.
    http://support.microsoft.com/kb/947821
    Windows update is involved in WinSxS.
     "

     

    Ahh, I was getting to that point prior to the Laptop deciding to corrupt itself and fail. I just looked back up and MrX and Magon have some links also I was planning to follow too.

    Downloading the x86 version of the readiness tool for Vista on the Laptop now..

    Thanks, pkn


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    Thursday, August 25, 2011 9:40 PM