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What is NAL Service and How it affect to System!!! RRS feed

  • Question

  • Dear Everybody,

    My Company is using an Application Server with OS 2008 R2

    Recently, This Application got some trouble without Clear Reason. (May be relate to Network)

    I check in Event Viewer and I pay attention to a specify Event that run every 2 hours

    Event Information:

    Event ID: 7045

    Source: Service Control Manager

    Service name: NAL Service

    Service File Name: C:\Windows\system32\Drivers\iqvw64e.sys

    Service Type: Kernel mode driver

    Services Start Type: Demand start

    When I search iqvw64e.sys, it is "Intel(R) Network Adapter Diagnostic Driver"

    So, please help me some questions:

    - What function of Network Adapter Diagnostic Driver? 

    - Why it runs every 2 hours and does it affect to network performance

    - How can I stop it for every 2 hours

    Thanks so much!!!


    Thursday, April 28, 2016 2:35 AM

Answers

  • Hi,

    Based on my research about iqvw64e sys, this file stores important information that how the program or a Windows service needs to run. As a result, it will pop up an error message when this file is corrupt or damaged. In such circumstance, you may have a problem running the program or using the computer properly. Usually, iqvw64e.sys error may be caused by:

    The registry key of iqvw64e.sys is invalid or damaged.

    Computer malware has injected malicious code and modified iqvw64e.sys file.

    The iqvw64e.sys file was uninstalled by other software.

    The iqvw64e.sys file was intentionally or mistakenly deleted by other software.

    The required version of iqvw64e.sys file is overwritten by other software.

    There is a hardware failure, such as a bad hard disk.

    You could follow the article as below and have a try fixing iqvw64e sys error.

    http://www.fixerrorhelps.com/fix-pc-error/how-to-fix-iqvw64e.sys-error.html

    Please Note: Since the web site is not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    In addition, it seems this file belong to the third party, you may go the related website to check if there is more details regarding this file.

    Regards,

    Wendy


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Wendy Jiang Wednesday, May 4, 2016 9:35 AM
    • Marked as answer by TaiNL Thursday, May 5, 2016 5:47 AM
    Friday, April 29, 2016 4:17 AM

All replies

  • Hi,

    Based on my research about iqvw64e sys, this file stores important information that how the program or a Windows service needs to run. As a result, it will pop up an error message when this file is corrupt or damaged. In such circumstance, you may have a problem running the program or using the computer properly. Usually, iqvw64e.sys error may be caused by:

    The registry key of iqvw64e.sys is invalid or damaged.

    Computer malware has injected malicious code and modified iqvw64e.sys file.

    The iqvw64e.sys file was uninstalled by other software.

    The iqvw64e.sys file was intentionally or mistakenly deleted by other software.

    The required version of iqvw64e.sys file is overwritten by other software.

    There is a hardware failure, such as a bad hard disk.

    You could follow the article as below and have a try fixing iqvw64e sys error.

    http://www.fixerrorhelps.com/fix-pc-error/how-to-fix-iqvw64e.sys-error.html

    Please Note: Since the web site is not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    In addition, it seems this file belong to the third party, you may go the related website to check if there is more details regarding this file.

    Regards,

    Wendy


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Wendy Jiang Wednesday, May 4, 2016 9:35 AM
    • Marked as answer by TaiNL Thursday, May 5, 2016 5:47 AM
    Friday, April 29, 2016 4:17 AM
  • the article you referred relate to iqvw64e.sys has error.

    But actually, in my system, it just "INFORMATION" level, not "Error" level

    And I need to know 

    What function of Network Adapter Diagnostic Driver? 

    - Why it runs every 2 hours and does it affect to network performance

    - How can I stop it for every 2 hours

    I think it will helps me to troubleshooting this case.

    Can you help me answer some above question?

    Thanks


    • Edited by TaiNL Thursday, May 5, 2016 6:08 AM
    Thursday, May 5, 2016 6:07 AM