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File lock issue in Citrix Server Fram - could not find windows 2003 forum RRS feed

  • Question

  •  

    I am a newbie to citrix administration

    We have a 15 server citrix farm that was recently upgraded from Windows 2000/citrix presentation server 4.0 to Windows 2003 sp2 r2 and presentation server 4.5. This same script worked and sourced the %user name% in office file locks.

    Now when users log into citrix and open word,excel files from network drive, and another user tries to open same file it show it is locked by user jgibner "the one who installed citrix and office"
    I found the registry key asscoiated with the username in office
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common
    > \UserInfo
    I have a batch script and registry file that is part of their log in script under
    c:\windows\application compatibility scripts\logon
    here is what they read
    Batch script:

    @echo on


    regedit /s %systemroot%\Applic~1\logon\officeusername.reg

    :end

    registry script:


    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common\UserInfo]
    "UserInitials"=hex:6a,00,00,00
    "UserName"=%username%
    "Company"=hex:53,00,45,00,41,00,53,00,54,00,41,00,52,00,20,00,4c,00,49,00,4e,\
      00,45,00,00,00

    Any suggesstion to get the file lock to show correct user???

    Friday, March 7, 2008 5:33 PM

Answers

  • hi there,

    i understand that we are contacting you regarding the post after long time, we are in process of regressing the posts in this forum , so want to know if you still need assistance on your issue.

    if you need further assistance please do post it back, if not we will go ahead and mark your question as answer


    sainath Windows Driver Development
    Tuesday, May 5, 2009 4:11 AM
    Moderator