locked
Client backup fails although can connect to Server RRS feed

  • Question

  • Clean install of WSE into new server which had no previous operating system. No other applications added.

    Joined client with windows 7 - connects, backups occurring and launchpad and dashboard working fine. Home premium so obviously not joined to domain.

    Second client with win 8 pro (clean install). Used elevated command prompt to avoid joining domain. Worked fine, connector software installed without problem, and can use launchpad and dashboard normally. Access to shared folders etc all fine.

    However cannot backup win 8pro box to the server. If I try manual backup it fails immediately - with a failure report instantly - without even starting  1% backup process. Dashboard reports no client backups present.

    Server has 2 3tb drives in storage pool, and 2tb drive not in storage pool, plus os drive. The client backups go to D: which is the 2tb drive not in the storage pool. It has used around 200gb from backup from other client.

    Now I know there is something different because I have replicated an issue reported in another thread, which was never solved. The devices screen in the dashbord for the win8 box looks like :

    

     Whereas the devices screen for the win7 client is :

    As you can see the win7 client offers Start a Backup and Customise the Backup whereas the Win8 box lacks these options. 

    The backuplaunchpad log file from the win8 client includes

    [2172] 121203.224356.4843: ProviderFramework: Information: [0] : ProviderConnector: Querying for provider info: Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider, False, 
    [2172] 121203.224356.4863: Backup: Waiting for connection with the provider.
    [3480] 121203.224356.5583: ProviderFramework: Information: [0] : ProviderConnector: received ProviderInfo Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider net.tcp://127.0.0.1:65532/Microsoft.WindowsServerSolutions.wssg_pc_backup_client/Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider
    [3480] 121203.224356.5603: ProviderFramework: Information: [0] : ProviderConnector: Beginning connection attempt for Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider
    [3480] 121203.224356.5673: ProviderFramework: Information: [0] : CreateWithCallback: Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : GetDuplexChannelFactory()
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : Contract: [Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider]
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : Address: [net.tcp://127.0.0.1:65532/Microsoft.WindowsServerSolutions.wssg_pc_backup_client/Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider]
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : Binding: [net.tcp]
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : Identifier: [Microsoft.WindowsServerSolutions.wssg_pc_backup_client]
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : ProviderEndpointBehavior.AllowedConnectionType: [AllowLocalAccessOnly]
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : ProviderEndpointBehavior.EndpointCredentialType: [User]
    [3480] 121203.224356.5683: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Impersonation]
    [3480] 121203.224356.5793: ProviderFramework: Information: [0] : factory impersonation level is: [Impersonation]
    [3480] 121203.224356.6063: ProviderFramework: Information: [0] : ProviderConnector: Received connection
    [3480] 121203.224356.6083: ProviderFramework: Information: [0] : ProviderConnector: Successfully connected for Microsoft.WindowsServerSolutions.DataProtection.PCBackup.BackupUtil.WcfContracts.IPCBackupClientProvider
    [3480] 121203.224356.6113: Backup: New connection detected. Try fetching all data
    [5140] 121203.224356.6353: BackupLaunchpad: Updated status to failed
    [5140] 121203.224356.6373: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status Failed and error NotConfigured
    [5140] 121203.224356.6393: BackupLaunchpad: Updated status to failed
    [5140] 121203.224356.6403: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status Failed and error NotConfigured
    [5140] 121203.224356.6433: BackupLaunchpad: Updated status to failed
    [5140] 121203.224356.6433: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status Failed and error NotConfigured
    [5140] 121203.224356.6433: BackupLaunchpad: Synchronized state
    [3480] 121203.224356.6443: Backup: Connected to provider Successfully
    [5140] 121203.224356.6673: BackupLaunchpad: Updated status to failed
    [5140] 121203.224356.6673: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status Failed and error NotConfigured
    [5140] 121203.224356.6673: BackupLaunchpad: Synchronized state
    [5140] 121203.224402.4550: BackupLaunchpad: Updated status to starting
    [5140] 121203.224403.4012: BackupLaunchpad: BackupLaunchpadControl.backupObjectModel_StartBackupAsyncCompletedEvent: StartBackupAsync ended
    [5140] 121203.224403.4042: BackupLaunchpad: Updated status to failed
    [5140] 121203.224403.4042: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status Failed and error NotConfigured
    [5140] 121203.224403.4322: BackupLaunchpad: Updated status to progress 0
    [5140] 121203.224403.4332: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status InProgress and error None
    [5140] 121203.224403.4332: BackupLaunchpad: Updated status to progress 0
    [5140] 121203.224403.4332: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status InProgress and error None
    [5140] 121203.224403.4402: BackupLaunchpad: Updated status to failed
    [5140] 121203.224403.4402: BackupLaunchpad: BackupLaunchpadControl.RefreshStatus(): completed and showing status Failed and error NotConfigured
    [5140] 121203.224405.7264: BackupLaunchpad: Program.Main(): BackupLaunchpad ending

    Any suggestions?

    Matthew



    • Edited by mjbarnard Monday, December 3, 2012 11:40 PM
    Monday, December 3, 2012 11:37 PM

All replies

  • How did you avoid joining the domain?

    -- Free AV for WHSv1 : http://whsclamav.sourceforge.net/ ---- The add-in won't work on WHS 2011/2

    Tuesday, December 4, 2012 6:13 PM
  • Used the advice in this article from Microsoft:

    skip domain join


    Matthew

    Wednesday, December 5, 2012 12:20 AM
  • I have a Win8 machine working, but not sure i have tried non domain join.. will try this in the lab.

    Robert Pearman SBS MVP | www.titlerequired.com | www.itauthority.co.uk

    Wednesday, December 5, 2012 9:45 AM
  • It does work.  I have Win 8 Enterprise machines both domain and non-domain joined use the same Registry Entry that mjbarnard posted.  The only think I can suggest is to try it again.  Uninstall, reboot and try installing the connector again.  We've joined about 20 machines here with that registry entry: 

    reg add "HKLM\SOFTWARE\Microsoft\Windows Server\ClientDeployment" /v SkipDomainJoin /t REG_DWORD /d 1
    I'm wondering if perhaps there were unfinished updates on that machine or that some of the client runtime packages failed to install resulting in a partial setup.  I take it no errors were displayed during setup?

     


    -- Free AV for WHSv1 : http://whsclamav.sourceforge.net/ ---- The add-in won't work on WHS 2011/2

    Wednesday, December 5, 2012 9:51 AM
  • Thanks very much for your interest. Interestingly before I had the opportunity to try your suggestions (and I was also thinking first step would be to uninstall and reinstall the connector), I tried the "repair" option on the Server for the client backups folder (although it wasn't reporting any errors). This seemed to fix it in that the options for the Win8 box on the devices tab of the dashboard immediately changed to include backup options, and then I successfully backed up twice. Havent yet tested the backups and their integrity.

    So it seems like it was a Server side issue.

    Thanks again.

    Wednesday, December 5, 2012 10:34 PM