locked
Windows 10 won't install RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I have 15 failed windows install events. It fails at 32% and reverts to Windows 7 SP1.

    The error code is "0xC1900101-0x30018, The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation".  Additional errors are PAGE_FAULT_IN_NONPAGE_AREA and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.

    I looked this up, and not only disabled my anti virus, but completely un-installed it. I disabled the Windows firewall and Defender. I updated my bios, removed most of the drivers for everything except the video card. I have run CC Cleaner on the main hard drive including Registry cleaner. I have run MS RegClean as well. I am getting these faults with both Windows Update and with the Windows 10 installation DVD.

    My system is an ASUS motherboard with an Intel Core i5 cpu @3.2 GHz, 4.00 GB ram with a Windows Experience Index of 6.9. I am attempting to install to a Crucial 256GB SSD.

    What am I doing wrong?

    Thanx

    Eric Joyce

    Wednesday, July 27, 2016 2:33 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Thank you. I don't have a wireless adapter installed, I'm using the wired Ethernet port. I have disabled the WLAN Service in the Administrative Tools/Services. Is that the same as uninstalling the driver? I have 68 services that are turned on at start-up. What are the minimum required services to get a stable boot? I don't need the internet or audio to do the upgrade, just a stable system. I'm not afraid of hardware or the BIOS, I will remove or turn everything off if necessary. All I really need are the video, SSD and the dvd drives. My Windows 10 .iso was downloaded July 13, 2016, but I got a new iso today. During the upgrade I turn OFF the get new updates now function, I figure I can install upgrades after the system is stable under Windows 10.

    thank for your help

    EJ

    Friday, July 29, 2016 8:20 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello,

    Also try additional suggestions mentioned here, see if something helps:

    http://www.kapilarya.com/error-0xc1900101-0x20017-we-couldnt-install-windows-10

    Hope this helps, Good luck :)

    Windows Insider MVP, MS MVP (2014-2016)

    Wednesday, July 27, 2016 3:47 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Eric,

    This error can be mostly caused by corrupted system files.

    Have you run following commands before to scan your system?

    Dism /Online /Cleanup-Image /RestoreHealth
    SFC /scannow

    After that, please try again. If this issue still persists, please post your Setuperr.log and setupact.log under $windows.~bt\Sources\Panther onto OneDrive or similar and share the link here for our research.

    In addition, similar issue with solution here, you can try them first：

    https://social.technet.microsoft.com/Forums/windows/en-US/dfff48ec-89a9-485f-a204-d639877a1101/error-0xc1900101-0x30018-windows-10-upgrade?forum=win10itprosetup

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, July 28, 2016 5:59 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    This may be just my issue, but I tend to stay away from things like CC Cleaner and especially from Registry cleaners.

    Thursday, July 28, 2016 6:12 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I tried everything except a clean install. I ran MSCONFIG and disabled all startup programs and all non-Microsoft services as well as non important services such as Audio, BitLocker, crypto etc.

    I REALLY don't want to do a clean install, the reinstall and configure all of my programs, again, for two users.

    Do you have any other ideas?

    Thanx

    EJ

    Thursday, July 28, 2016 3:02 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Failed again. SFC was a go with no integrity violations.

    I created a OneDrive and uploaded the three files, here is the link

    https://1drv.ms/f/s!Ai3U8yYDcSaJam-2mcw5cZcPJp0

    Thanx

    EJ

    Thursday, July 28, 2016 3:31 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi，

    In your log file, the first error is to connect WLAN:

    2016-07-28 10:26:41, Error                 MOUPG  CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2016-07-28 10:31:31, Error                        CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2016-07-28 10:34:24, Error                 CONX   WlanOpenHandle failed with error 00000426

    The second error is for failing to load inf and DLL from the installation source file:

    2016-07-28 10:34:32, Error                 CONX   Failed to initialize driver package [vididr.x86.inf]

2016-07-28 10:34:32, Error                 CONX   Failed to open INF file [tib_mounter.x86.inf] with 0x80070002

2016-07-28 10:34:32, Error                 CONX   Failed to initialize driver package [tib_mounter.x86.inf]

2016-07-28 10:43:23, Error      [0x0808ff] MIG    COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, {D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, 0) failed, hr=[0x8007007f].
2016-07-28 10:43:23, Error                 SP     pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2016-07-28 10:43:27, Error      [0x080a6e] MIG    OOBCopyWRFFilesToSources: Fail to copy WRF file 'C:\Windows\Migration\WTR\CompatTelemetry.inf'. Error: 5: Win32Exception: \\?\C:\Windows\Migration\WTR\CompatTelemetry.inf copy to \\?\C:\$WINDOWS.~BT\Sources\Migration\WTR\CompatTelemetry.inf: Access is denied. [0x00000005] class UnBCL::String *__stdcall UnBCL::File::Copy(const class UnBCL::String *,const class UnBCL::String *,int)[gle=0x00000005]

    Have your tried to uninstall the wireless network adapter and then try to perform the upgrade again? We can use the wired connection.

    At this time I recommend you download the new ISO file and remove the windows.~bt folder in your client PC, then try again:

    Windows 10 Tech Bench Upgrade Program

    http://www.microsoft.com/en-us/software-download/techbench

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com


    Friday, July 29, 2016 5:45 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thank you. I don't have a wireless adapter installed, I'm using the wired Ethernet port. I have disabled the WLAN Service in the Administrative Tools/Services. Is that the same as uninstalling the driver? I have 68 services that are turned on at start-up. What are the minimum required services to get a stable boot? I don't need the internet or audio to do the upgrade, just a stable system. I'm not afraid of hardware or the BIOS, I will remove or turn everything off if necessary. All I really need are the video, SSD and the dvd drives. My Windows 10 .iso was downloaded July 13, 2016, but I got a new iso today. During the upgrade I turn OFF the get new updates now function, I figure I can install upgrades after the system is stable under Windows 10.

    thank for your help

    EJ

    Friday, July 29, 2016 8:20 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi EJ,

    Till now, it appear that your issue has been resolved.

    Please help to mark this case as answered to close this thread. If you have further questions, you are welcome to back here for discussion.

    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, August 1, 2016 3:18 AM