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How to repair or reinstall Windows Steady State RRS feed

  • Question

  • Windows XP SP3 was running fine and ten days ago when i ran the usual update Steady stae will not allow any updates.
    It deletes all updates and not even my firewall is now opening. Ran the malicious software no infection and cannot get Steady State to stay on the screen long enough to click on the "Retain".
    Cannot find the Windows "DISK PROTECTION " to turn off so as to uninstall Steady State.
    HELP!!!!!!!
    Saturday, December 19, 2009 6:51 PM

Answers

  • Hi, can you locate Windows SteadyState in Add/remove programs? If you cannot remove it there, you can try the steps below to manually remove it:

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple Operating Systems, you can press the F8 key when you see the boot menu.
    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.
    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.
    4. Delete the Cache.wdp file under drive C.

    If the cache file cannot be found, let’s show hidden files with the following steps.
    -----------------------
    1. Open drive C: Click Organize menu-> Folders and search option.
    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."
    3. To display other hidden files, clear the "Hide protected operating system files (Recommended)" check box.
    4. Click the "Hide extensions for known file types".
    5. Click OK.

    After that, delete related registry keys and files
    -----------------------
    1. Click Start and then Run.
    2. Type in regedit and then click OK.
    3.  Navigate and delete the following two branches:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Computer Toolkit
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Windows SteadyState

    4. Search and delete all Windows SteadyState related entries.
    5. Delete files under C:\Program Files\Windows SteadyState

    Hope this helps!


    Sean Zhu - MSFT
    • Marked as answer by Sean Zhu - Monday, December 28, 2009 3:49 AM
    Monday, December 21, 2009 8:44 AM