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1001 Bugcheck event after BSOD RRS feed

  • Question

  • The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000fc (0xfffff80167e01fe8, 0x800000013fd33121, 0xffffd00021bff050, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 9243e000-eb06-496d-b427-1ca4d54c5012.

    I have no idea what to do with this, it happened twice in just 5 minutes time.... 

    Thursday, February 18, 2016 6:38 PM

Answers

  • These crashes were related to memory corruption (probably caused by a driver). 

    Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


    If you are over-clocking anything reset to default before running these tests.
    In other words STOP!!!  If you do not know what this means you probably are not


    1-Driver verifier (for complete directions see our wiki here)

    2-Memtest. (You can read more about running memtest here)

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, February 26, 2016 3:41 AM

All replies

  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, February 19, 2016 4:06 AM
  • Hi,

    As ZigZag said, in order to assist you with current condition, please upload the DMP files to a file sharing service like Onedrive or "Rapidshare" and put a link to in your reply.

    Link for how to upload below.

    http://www.wikihow.com/Use-SkyDrive

    Best regards,

    Teemo Tang


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 19, 2016 6:51 AM
  • Interestingly, we encountered a few of these in a row two days ago:

    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000076 (0x0000000000000000, 0xfffffa8015c24940, 0x000000000000057f, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022316-9906-01

    The MEMORY.DMP file is at:

        https://onedrive.live.com/redir?resid=133A9D3AF5A2E0F4!131&authkey=!AKWPMU7NzmVDcdY&ithint=file%2cDMP

    Thursday, February 25, 2016 10:18 PM
  • These crashes were related to memory corruption (probably caused by a driver). 

    Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


    If you are over-clocking anything reset to default before running these tests.
    In other words STOP!!!  If you do not know what this means you probably are not


    1-Driver verifier (for complete directions see our wiki here)

    2-Memtest. (You can read more about running memtest here)

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, February 26, 2016 3:41 AM