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ADRMS client side on document access keeps getting prompted for credentials RRS feed

  • Question

  • Hi guys

    have ADRMS (2008 R2 x64 fully patched) installed in a test lab - just using the email attribute of normal AD user and group objects (Vs the full exchange extensions) and get the following symptoms:

    1) a user on xp client clicks on an RMS enabled document located on network share and then gets challenged for credentials

    2) enter correct credentials and fails to accept them (ie remains at the enter email and password login prompt)

    have confirmed that the adrms urls are in the trusted zones, aliases exist in DNS, certs have full paths etc

    any ideas have been at it on and off over a week and about to rip it all out and rebuild

    thanks in advance for any thoughts

    cheers,

    Nick 

    Friday, March 16, 2012 4:00 AM

Answers