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Update for Skype for Business 2015 (KB3054791) 64-Bit Edition RRS feed

  • Question

  • Hi I've research this forum and many others with no resolution.

    I am running on Exchange 2013, Office 2013, and Lync server 2010, Lync client 2013. I've tried to upgrade to the latest Skype for Business skin. No luck just keep getting the error below. Any recommendations? 

    Note: I have somewhat low level admin rights to my machine.

    "There are no products affected by this package installed on this system skype for business 2015 "Update for Skype for Business 2015 (KB3054791)"

    Wednesday, April 13, 2016 2:57 AM

Answers

All replies

  • Hi I've research this forum and many others with no resolution.

    I am running on Exchange 2013, Office 2013, and Lync server 2010, Lync client 2013. I've tried to upgrade to the latest Skype for Business skin. No luck just keep getting the error below. Any recommendations? 

    Note: I have somewhat low level admin rights to my machine.

    "There are no products affected by this package installed on this system skype for business 2015 "Update for Skype for Business 2015 (KB3054791)"


    Are you sure you are running 64-bit version of SfB?  Note that most client installations are actually 32-bit, even though you have a 64-bit operating system.  Might want to try downloading the 32-bit patch.
    Wednesday, April 13, 2016 3:46 PM
  • Also, there are some prerequisites to install this update. please make sure that you have all of the prerequisite updates installed, then try again.

    Check the "How to install the update" section in this KB article:

    https://support.microsoft.com/en-sg/kb/3054791

    Regards,

    Ethan Hua


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, April 14, 2016 4:44 AM