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Office 2013 & Windows 10 Free/Busy Shared Calendar "No Connection" RRS feed

  • Question

  • We have an issue with shared calendaring: All users with Windows 10 and Office Pro 2013 can add shared calendars set to see Free/Busy, but get a “No Connection” message when the calendar opens. The opened calendar will connect if it’s set to “Full”, “Editor”, or “Delegate’ but that’s a higher level then we only want them to see Free/Busy.

    Users with Windows 10 & Office Pro 2016, Windows 7 & Office Pro 2013/2016 don’t have this issue, only users with Windows 10 & Office Pro 2013.

    The same users who can’t view the Free/Busy cal in Windows 10& Office Pro 2013 can log into the OWA (Outlook Web Access) and connect to the calendars and view them that way with no issue.

    Exchange host is Fusion & Megapath.

    We’ve tried all of the standard repairs: sfc /scannow, full windows update, office repair Quick/Online, Outlook.exe /safe, reinstall Office 2013, etc - no resolution with any of those.

    We've contacted out Exchange host and Microsoft numerous times and they've offered numerous solutions but none have worked.

    Has anyone seen this issue before and have any suggestion? Thank you for your time.

    Wednesday, November 28, 2018 3:36 PM

All replies

  • Looks like Office 2013 has a bug.

    The Mainstream support for Office 2013 includes bugfixes end on 25.02.2014 so i don´t think that this Problem will be fixed.

    Ans because Office 2016 works fine there should be a Workaround update your Workstations.


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com


    Wednesday, November 28, 2018 3:44 PM
  • Hi NoConnection91,

    >> Windows 7 & Office Pro 2013/2016 don’t have this issue, only users with Windows 10 & Office Pro 2013.

    Have you checked if the detailed build number of Outlook 2013 on Windows 7 and Windows 10 are the same?

    Regards,

    Yuki Sun


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    Thursday, November 29, 2018 8:18 AM