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"Work online" not available - even though I'm offline RRS feed

  • Question

  • Hello:

    I've noticed that sometimes when I'm running around our organization on my laptop, my PC will shift to offline mode for files.  Generally this is ok - if I need online files, I click the "Work Online" button on the bar above file explorer.

    Sometimes "Work Online" does not appear on this bar.  However at the bottom my "Offline Status" shows that I am officially offline.

    Is there another way to get myself online?  It seems to course correct after 5 - 10 minutes or so sometimes (the button appears to go online), but this is slow.

    Many thanks

    Thursday, December 9, 2010 12:35 AM

Answers

  • Hi,

     

    It seems like an intermittent behavior. I suspect it’s a network connection problem, you can update the network card driver and the BIOS to see if it happens again. Meanwhile, refer to this Troubleshoot network connection problems.

     

    Regards,

    Miya


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, December 17, 2010 5:38 AM
    Moderator

All replies

  • Hi,

     

    Thanks for the post!

     

    What do you mean offline or online status? Do you mean the offline files?

    Would you provide us with a screenshot? You can use SkyDrive to upload the picture.

     

    More information is needed for troubleshooting.

     

    Regards,

    Miya
    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, December 13, 2010 6:21 AM
    Moderator
  • Sorry I did not explain fully earlier - yes indeed, I mean offline files.

    I will try to get a screenshot when possible - unfortunately it has not happened for the last few days.  Such luck!

    Friday, December 17, 2010 5:29 AM
  • Hi,

     

    It seems like an intermittent behavior. I suspect it’s a network connection problem, you can update the network card driver and the BIOS to see if it happens again. Meanwhile, refer to this Troubleshoot network connection problems.

     

    Regards,

    Miya


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, December 17, 2010 5:38 AM
    Moderator
  • I have this problem, and I have to say that's kind of a thin answer.  There are several other posts about this issue, and I suspect it's a general problem with Windows 7/Vista, not an intermittent network problem.  Even if it were an intermittent network problem, once network connectivity is restored, the "Work Online" button should be available, but it is not.  I can bring up the same directory in a separate explorer window with no problem, let I the "Work Online" button is not available.

    Thanks,

    James

    Monday, January 3, 2011 7:52 PM