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Vista wipe RRS feed

  • Question

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    I have a vista home basic and i nead to wipe my comp but one i dont know how to wipe it and two i dont have the disks for vista please help.
    Friday, October 17, 2008 10:09 PM

Answers

  • Hi,

     

    Before moving on, please let me know whether you are using an OEM computer.

     

    If so, there should be a hidden partition on your hard drive. It includes computer manufacturer customized Windows Vista installation files. It is not recommended to wipe the hidden partition. I suggest you contact computer manufacturer to ask detail steps to do it. Thank you for your understanding.

     

    If you are not using an OEM computer, I suggest you contact Microsoft Customer Service to get a installation disk. We cannot wipe a hard drive and reinstall Windows Vista without installation disk.

     

    Thanks.

     

    Monday, October 20, 2008 7:41 AM
    Moderator