locked
Office files cannot be opened from a specific library RRS feed

  • Question

  • Hi,

    I have a user who's a site collection administrator and when trying to open an office file (word,excel, powerpoint) he get's an error: cannot open file...."

    The library has unique permissions but he has full control to that library. PDF or MPP are open with no issues from same location.

    Office files from different libraries can be opened with no issues.

    The user has Office 2010 Pro Plus installed.

    Any thoughts?

    Thanks a lot in advance

    Thursday, September 20, 2012 3:18 PM

Answers

  • The issue has been solved once I resolved pending items in SP Workspace and the library
    • Marked as answer by arevach Sunday, September 23, 2012 2:29 PM
    Sunday, September 23, 2012 2:29 PM

All replies

  • Can you get the exact error message or a screenshot?

    What files are you trying to open Pre Office 2007 or onwards?  The formats changed from Office 2007 onwards.

    Can you retrieve any further information from the logs?


    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/

    Friday, September 21, 2012 2:37 PM
    Answerer
  • Hi Steven,

    The error is: Could not open 'http://servername/sites/sitename/lib/filename.docx

    He is trying to open both doc or docx.

    Sunday, September 23, 2012 6:52 AM
  • The issue has been solved once I resolved pending items in SP Workspace and the library
    • Marked as answer by arevach Sunday, September 23, 2012 2:29 PM
    Sunday, September 23, 2012 2:29 PM