Follow these steps to troubleshoot MAK issues generally.
- Check that the remaining activation count is bigger than 0. This can be done in VAMT, which is part of the Windows ADK:
https://docs.microsoft.com/en-us/windows/deployment/volume-activation/use-the-volume-activation-management-tool-client#tracking-key-usage-with-the-volume-activation-management-tool
If the remaining activation count is 0, please involve your Key Manager whose email address can login Volume Licensing Service Center and send Email to
makadd@microsoft.com and include below information for extending the KMS key counts back:
- Company name
- Agreement or License Number and Licensing Program
- Your name, telephone number, and E-mail address
- Product
- Number of activations requested
- Reason for request
- Date needed
- Key Number
- Check that automatic activation is enabled:
https://docs.microsoft.com/en-us/previous-versions/tn-archive/ff793438(v%3dtechnet.10)#disabling-automatic-activation
- If we are using a proxy server/firewall, make sure the following URLs are whitelisted:
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