error ID 418 RRS feed

  • Question

  • Hi dear expert

    we using DPM 2016 and trying to get system state for our Domain controller 2016 but we get below error

    *windows server backup installed

    *windows server backup log empty

    please give me hand to fix my issue.

    Sunday, October 20, 2019 7:23 AM


  • Hi,

    I assume you mean error ID 518 in the subject?

    Check the Application event log of the Domain Controller for any errors with the source "Backup".

    I would also suggest to start looking in the DPM logs to find any more clues:

    DPM Server

    • C:\Program Files\Microsoft System Center 2016\DPM\DPM\Temp\MSDPMCurr.errlog

    Domain Controller

    • C:\Program Files\Microsoft Data Protection Manager\DPM\Temp\DPMRACurr.errlog

    Also make sure that the VSS Writers are not in any error state, you can check them running the following command:

    VSSAdmin List Writers

    You may also refer to the following KB article:
    BMR backup fails in Data Protection Manager or Azure Backup Server

    (The ID 30229 Details: Internal error code: 0x80990ED0 is identical to yours)

    Best regards,

    Blog: LinkedIn:

    • Marked as answer by raminsr Wednesday, October 23, 2019 10:05 AM
    Sunday, October 20, 2019 8:33 AM