Poor quality calls RRS feed

  • Question

  • recently we have many users reflects poor quality calls, after checking the report, I found some of the poor call are made from same subnet to another. How can I make it solved?
    Thursday, August 18, 2016 10:09 AM


  • First you should also speak with your network team, maybe the uplinks between the switches don't have enough bandwidth for the voice traffic.

    If you analyze the report on the monitoring server, do you have packet loss, jitter etc. on this calls?

    regards Holger Technical Specialist UC

    • Proposed as answer by Alice-Wang Monday, August 29, 2016 9:08 AM
    • Marked as answer by Alice-Wang Friday, September 9, 2016 10:03 AM
    Thursday, August 18, 2016 10:50 AM

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