locked
Removing an email account that is a POP and uses the .pst file. RRS feed

  • Question

  • I want to remove an email account that is a POP account and stores all the emails in the outlook.pst file.  I have a Gmail account that is an IMAP account that will be the surviving email account.  Can I reconfigure the gmail account so that it saves all the emails in the outlook.pst file?
    • Moved by Steve Fan Tuesday, May 8, 2018 8:13 AM move to dedicated Outlook forum
    Tuesday, May 8, 2018 1:12 AM

Answers

  • Hi,

    Do you mean that you want to keep the Gmail account configured as IMAP account in Outlook, but have all existing and future emails stored in the outlook.pst file? If this is the case, it would depend on the Outlook version you are using.

    With Outlook 2010, you can change the delivery location of an IMAP account and set to to a specific .pst file. In Outlook 2013 and later version, this option has been removed. As a workaround, you will have to create inbox rules to move all incoming emails to the .pst file.

    Feel free to post back if there is anything unclear.

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Marked as answer by wwolfe01 Thursday, May 10, 2018 12:16 PM
    Tuesday, May 8, 2018 8:13 AM
  • For testing purposes is there a way to disable an email account in Outlook 2013 without removing it?
    • Marked as answer by wwolfe01 Thursday, May 10, 2018 12:16 PM
    Tuesday, May 8, 2018 12:47 PM

All replies

  • Hi,

    Do you mean that you want to keep the Gmail account configured as IMAP account in Outlook, but have all existing and future emails stored in the outlook.pst file? If this is the case, it would depend on the Outlook version you are using.

    With Outlook 2010, you can change the delivery location of an IMAP account and set to to a specific .pst file. In Outlook 2013 and later version, this option has been removed. As a workaround, you will have to create inbox rules to move all incoming emails to the .pst file.

    Feel free to post back if there is anything unclear.

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Marked as answer by wwolfe01 Thursday, May 10, 2018 12:16 PM
    Tuesday, May 8, 2018 8:13 AM
  • For testing purposes is there a way to disable an email account in Outlook 2013 without removing it?
    • Marked as answer by wwolfe01 Thursday, May 10, 2018 12:16 PM
    Tuesday, May 8, 2018 12:47 PM
  • For testing purposes is there a way to disable an email account in Outlook 2013 without removing it?

    You may try creating a new Outlook mail profile for testing. This won't affect your email account in current profile.

    https://support.office.com/en-us/article/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, May 10, 2018 10:01 AM