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tv_ConfigMgrErr31 RRS feed

  • Question

  • I have received this error on my laptop.

    I might have a different problem from others though.

    I vpn to a work computer and have been doing this for quite awhile.

    All of a sudden I have a problem and every time i get to remote desktop, my screen goes blue with error.

    After doing a sytem diagnostic, I show this tv_ error for two different plug and play ID's

    I have tried to update drivers but it says I have the most up to date drivers for both.

    I'm not sure that this is related to the blue screen, but I can't find any other obvious issues???

    Thanks

    Wednesday, December 1, 2010 5:22 PM

Answers

  • try making a VPN connection to that same system from ANOTHER laptop. let us know what happens
    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Wednesday, December 1, 2010 9:55 PM

All replies

  • try making a VPN connection to that same system from ANOTHER laptop. let us know what happens
    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Wednesday, December 1, 2010 9:55 PM
  • Hi,

    Thanks for posting!

     This sounds like corrupt driver issue.

    Please uninstall the driver, try scan hardware change. Restart the computer and then reinstall the driver again.

    Regards,

     


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    Monday, December 6, 2010 8:55 AM
    Moderator