Im trying to sign into the Microsoft authenticator app RRS feed

  • Question

  • so I'm trying to add a account onto the Microsoft authenticator app. okay it asks me what account i want to sign into, its also a personal account. so i choose the account and it asks for the accounts password okay i put in the password. everything looks good until it tells me that i need to put in a verification code for the account I'm trying to sign into. so I'm here stuck in a loop that leads to a dead end. it seems there is no actual fix for this problem so I'm a little upset by the fact that i cant get into my MICROSOFT account so i cant make any purchases off of so if there is any actual solution please tell me so i can fix this problem.  
    Thursday, December 7, 2017 8:15 PM

All replies

  • Hi

    What is the version of your Microsoft Authenticator App and your Phone OS?

    If possible, I suggest you could use the latest version App.



    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    Friday, December 8, 2017 9:53 AM