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HTA file will not run correctly RRS feed

  • Question

  • I am having a problem with launching a 3rd party application that uses .HTA files. 

    My computer is a 64-bit, Win 7 Professional w/SP1, IE8.  The application requires Java 6.14 minimum.  It is a clean install - OS with required device drivers, Java, and the 3rd party application.   (I have an older 32bit Win7 computer that I have been able to test with, and the application works perfectly on it).

    After installing the application, I get the following error message when I launch it:  "Make sure that the following IE setting 'Tools->Intranet Options->Security->Custom Level->Initialize and script ActiveX controls not marked as safe.'"  

    I have configured all of the IE security settings (Internet, Intranet, Trusted Sites) to allow ActiveX controls.  In the Advanced Tab under Security, I have checked "Allow active content to run in files on My Computer."

    I have tried multiple different Java updates - 32bit & 64bit; ver 6 thru ver 8 - and the error does not go away.

    I have upgraded to IE9, and no longer get the error...BUT...it still doesn't work.   With IE9, the application will start, but the buttons on the page do not work (the mouse switches from an arrow to a hand when I move it over one of the buttons, but nothing happens when I click on the button).   One of the buttons is "Cancel" and should close the app...but it doesn't.

    I have spent many fruitless hours searching on-line and have not found anything that helps.

    Any thoughts, insights, or idea are greatly appreciated.

    Thanks

    Wednesday, August 27, 2014 4:52 PM

All replies

  • Hi,

    contact the HTA publisher..... feature detection for ActiveX support has changed in IE11. Reset your IE security zone settings to their default....

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com

    Include with your questions links to any websites you are having problems with.


    Rob^_^

    Thursday, August 28, 2014 1:32 AM
  • Thanks for the reply…I am already in contact with the vendor.  I’m trying to eliminate any hardware/OS/IE configuration issues while they work on the problem from their end. 

    I suspect this is a problem with the configuration/security of IE and how it is affecting the handling of an HTA based application on a 64bit Win7 device. 

    We are upgrading a legacy Win XP computer, and need to get this application working on 64bit Win 7.  I’ve tested on a 32bit Win7 computer and it works there.

    My understanding is HTA is not supported on IE10 and above?  So have not gone down that road yet. 

    I am running the HTA from the same computer that I have installed it on…so no access is needed outside of the local computer.

    Is there a difference in how IE (8 & 9) handles HTA applications when running in a 64bit vs a 32bit environment?

    Thursday, August 28, 2014 3:58 PM
  • 1. HTA is still supported in all IE versions.

    2. No../ depends if your HTA uses ActiveX controls.

    Also it depends on what your HTA markup and scripting use... without seeing the hta file we can only guess.

    Post questions about html, css and scripting to the IE Web Development forum. Include with your questions your HTA file (copy and paste).

    You should...

    Ensure you are accepting the default security zone settings.... INternet Options>Security tab, click "Reset all zones to default"

    Contact the vendor for the latest version of their software.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com


    Rob^_^

    • Marked as answer by Yolanda ZhuModerator Wednesday, September 3, 2014 10:17 AM
    • Unmarked as answer by greg_a_k Thursday, September 4, 2014 7:51 PM
    Thursday, August 28, 2014 11:40 PM
  • I posted the same question on the IE Web Dev forum.   Waiting on responses...

    Unfortunately, I can't post the the HTA file.

    I'll try newer versions of IE next week.

    Thanks,

    G.

    Friday, August 29, 2014 4:59 PM
  • Ok, I've tried newer versions of IE (9, 10 & 11) with no success.  I've even tried Firefox and Chrome.

    Any other thoughts or suggests?

    Thanks,

    G.

    Thursday, September 4, 2014 2:49 PM