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windows 7 Clients not reporting to WSUS suddenly & not updating windows security RRS feed

  • Question

  • Hi,

    Can you please help me as suddenly from November windows 7 clients stopped downloading windows update from WSUS.

    I am getting below error Code 80244019. I am using AD to push windows update from WSUS and the url is 100% right as it was working before too. http://x.x.x.x:8530. I do not have issue with windows 10 windows update from WSUS, really strange.

    I also tried to put this in my url in client pc and file download option appears properly >>http://x.x.x.x:8530/selfupdate/iuident.cab

    Below is the log from one of the windows 7 client pc:

    2018-01-13 00:19:23:153 1324 5410 AU #############
    2018-01-13 00:19:23:153 1324 5410 AU ## START ##  AU: Search for updates
    2018-01-13 00:19:23:153 1324 5410 AU #########
    2018-01-13 00:19:23:161 1324 5410 AU <<## SUBMITTED ## AU: Search for updates [CallId = {CA45BD56-C1AF-4CD5-A0FE-E99BD584A91C}]
    2018-01-13 00:19:23:162 1324 3790 Agent *************
    2018-01-13 00:19:23:162 1324 3790 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-01-13 00:19:23:162 1324 3790 Agent *********
    2018-01-13 00:19:23:162 1324 3790 Agent   * Online = Yes; Ignore download priority = No
    2018-01-13 00:19:23:162 1324 3790 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-01-13 00:19:23:162 1324 3790 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2018-01-13 00:19:23:162 1324 3790 Agent   * Search Scope = {Machine}
    2018-01-13 00:19:23:206 1324 3790 Setup Checking for agent SelfUpdate
    2018-01-13 00:19:23:211 1324 3790 Setup Client version: Core: 7.6.7601.23806  Aux: 7.6.7601.23806
    2018-01-13 00:19:23:222 1324 3790 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2018-01-13 00:19:23:279 1324 3790 Misc Microsoft signed: NA
    2018-01-13 00:19:23:285 1324 3790 Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\TMPB52F.tmp with dwProvFlags 0x00000080:
    2018-01-13 00:19:23:294 1324 3790 Misc Microsoft signed: NA
    2018-01-13 00:19:23:303 1324 3790 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2018-01-13 00:19:23:303 1324 3790 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2018-01-13 00:19:23:303 1324 3790 Misc WARNING: DownloadFileInternal failed for http://10.50.62.24:8530/selfupdate/WSUS3/x64/Win7SP1/wsus3setup.cab: error 0x80190194
    2018-01-13 00:19:23:303 1324 3790 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2018-01-13 00:19:23:303 1324 3790 Setup FATAL: SelfUpdate check failed, err = 0x80244019
    2018-01-13 00:19:23:303 1324 3790 Agent   * WARNING: Skipping scan, self-update check returned 0x80244019
    2018-01-13 00:19:23:304 1324 3790 Agent   * WARNING: Exit code = 0x80244019
    2018-01-13 00:19:23:304 1324 3790 Agent *********
    2018-01-13 00:19:23:304 1324 3790 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-01-13 00:19:23:304 1324 3790 Agent *************
    2018-01-13 00:19:23:304 1324 3790 Agent WARNING: WU client failed Searching for update with error 0x80244019
    2018-01-13 00:19:23:305 1324 34e8 AU >>##  RESUMED  ## AU: Search for updates [CallId = {CA45BD56-C1AF-4CD5-A0FE-E99BD584A91C}]
    2018-01-13 00:19:23:305 1324 34e8 AU   # WARNING: Search callback failed, result = 0x80244019
    2018-01-13 00:19:23:305 1324 34e8 AU   # WARNING: Failed to find updates with error code 80244019
    2018-01-13 00:19:23:305 1324 34e8 AU #########
    2018-01-13 00:19:23:305 1324 34e8 AU ##  END  ##  AU: Search for updates [CallId = {CA45BD56-C1AF-4CD5-A0FE-E99BD584A91C}]
    2018-01-13 00:19:23:305 1324 34e8 AU #############
    2018-01-13 00:19:23:306 1324 34e8 AU Successfully wrote event for AU health state:0
    2018-01-13 00:19:23:306 1324 34e8 AU AU setting next detection timeout to 2018-01-12 22:17:17
    2018-01-13 00:19:23:306 1324 34e8 AU Setting AU scheduled install time to 2018-01-13 11:00:00
    2018-01-13 00:19:23:309 1324 34e8 AU Successfully wrote event for AU health state:0
    2018-01-13 00:19:23:315 1324 34e8 AU Successfully wrote event for AU health state:0
    2018-01-13 00:19:28:304 1324 3790 Report REPORT EVENT: {839C62B9-31FA-435C-93C3-F51E8C31392E} 2018-01-13 00:19:23:303+0300 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80244019.
    2018-01-13 00:19:28:459 1324 3790 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2018-01-13 00:19:28:459 1324 3790 Report WER Report sent: 7.6.7601.23806 0x80244019(0) 67661EB-2423-451D-BF5D-13199E37DF28 Scan 1 0 SelfUpdate {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
    2018-01-13 00:29:56:404 1324 3790 Report Uploading 1 events using cached cookie, reporting URL = http://10.50.62.24:8530/ReportingWebService/ReportingWebService.asmx
    2018-01-13 00:29:56:409 1324 3790 Report Reporter successfully uploaded 1 events.

    Saturday, January 13, 2018 10:15 AM

Answers

  • After posting the issue and looking at my entry I clearly saw the main culprit, not sure why i did not notice before posting.

    Misc WARNING: DownloadFileInternal failed for http://10.50.62.24:8530/selfupdate/WSUS3/x64/Win7SP1/wsus3setup.cab: error 0x80190194
    2018-01-13 00:19:23:303

    to fix above issue i found in another thread suggestion to copy this wsus3setup.cab to desired folder which fixed my issue.

    Thanks Marshall for your script.. i will give it a try sometime.

    • Marked as answer by Mahbub2018 Saturday, January 13, 2018 3:19 PM
    Saturday, January 13, 2018 3:19 PM

All replies

  • Most of the time this is due to lack of proper maintenance on the WSUS Server. You're in luck.

    Please have a look at the WSUS Automated Maintenance (WAM) system. It is an automated maintenance system for WSUS, the last system you'll ever need to maintain WSUS!

    https://community.spiceworks.com/scripts/show/2998-wsus-automated-maintenance-formerly-adamj-clean-wsus

    What it does:

    1. Add WSUS Index Optimization to the database to increase the speed of many database operations in WSUS by approximately 1000-1500 times faster.
    2. Remove all Drivers from the WSUS Database (Default; Optional).
    3. Shrink your WSUSContent folder's size by declining multiple types of updates including by default any superseded updates, preview updates, expired updates, Itanium updates, and beta updates. Optional extras: Language Packs, IE7, IE8, IE9, IE10, Embedded, NonEnglishUpdates, ComputerUpdates32bit, WinXP.
    4. Remove declined updates from the WSUS Database.
    5. Clean out all the synchronization logs that have built up over time (configurable, with the default keeping the last 14 days of logs).
    6. Compress Update Revisions.
    7. Remove Obsolete Updates.
    8. Computer Object Cleanup (configurable, with the default of deleting computer objects that have not synced within 30 days).
    9. Application Pool Memory Configuration to display the current private memory limit and easily set it to any configurable amount including 0 for unlimited. This is a manual execution only.
    10. Checks to see if you have a dirty database, and if you do, fixes it. This is primarily for Server 2012 WSUS, and is a manual execution only.
    11. Run the Recommended SQL database Maintenance script on the actual SQL database.
    12. Run the Server Cleanup Wizard.

    It will email the report out to you or save it to a file, or both.

    Although the script is lengthy, it has been made to be super easy to setup and use so don't over think it. There are some prerequisites and instructions at the top of the script. After installing the prerequisites and configuring the variables for your environment (email settings only if you are accepting all the defaults), simply run:

    .\Clean-WSUS.ps1 -FirstRun

    If you wish to view or increase the Application Pool Memory Configuration, or run the Dirty Database Check, you must run it with the required switch. See Get-Help .\Clean-WSUS.ps1 -Examples

    If you're having trouble, there's also a -HelpMe option that will create a log so you can send it to me for support.


    Adam Marshall, MCSE: Security
    http://www.adamj.org
    Microsoft MVP - Windows and Devices for IT

    Saturday, January 13, 2018 3:01 PM
  • After posting the issue and looking at my entry I clearly saw the main culprit, not sure why i did not notice before posting.

    Misc WARNING: DownloadFileInternal failed for http://10.50.62.24:8530/selfupdate/WSUS3/x64/Win7SP1/wsus3setup.cab: error 0x80190194
    2018-01-13 00:19:23:303

    to fix above issue i found in another thread suggestion to copy this wsus3setup.cab to desired folder which fixed my issue.

    Thanks Marshall for your script.. i will give it a try sometime.

    • Marked as answer by Mahbub2018 Saturday, January 13, 2018 3:19 PM
    Saturday, January 13, 2018 3:19 PM