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Windows 7 blue screen error. Please help! RRS feed

  • Question

  • My PC keep restarting after a few minutes login.

    This is the error message:

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    116
      BCP1:    853C1480
      BCP2:    8F424E16
      BCP3:    C0000001
      BCP4:    00000003
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Files that help describe the problem:
      F:\Windows\Minidump\041611-27203-01.dmp
      F:\Users\Xman\AppData\Local\Temp\WER-47250-0.sysdata.xml

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
      F:\Windows\system32\en-US\erofflps.txt

    Please help to find out the solution! Thank you!

     

    Saturday, April 16, 2011 9:32 AM

Answers

  • Bug Check Code 0x116: http://msdn.microsoft.com/en-us/library/ff557263(VS.85).aspx

    Please update your graphic card driver.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner

    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
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    • Proposed as answer by Niki Han Tuesday, April 19, 2011 8:10 AM
    • Marked as answer by Vivian Xing Monday, April 25, 2011 8:16 AM
    Saturday, April 16, 2011 10:36 AM
  • Hi,

     

    If the issue persists after updating the graphic card driver from manufacture's site, please upload your mini dump to SkyDrive.

     

    In addition, also check if the BSOD occurs in Safe Mode.

     

    General method to narrow down the issue

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Monday, April 25, 2011 8:16 AM
    Tuesday, April 19, 2011 10:02 AM

All replies

  • Bug Check Code 0x116: http://msdn.microsoft.com/en-us/library/ff557263(VS.85).aspx

    Please update your graphic card driver.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner

    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    • Proposed as answer by Niki Han Tuesday, April 19, 2011 8:10 AM
    • Marked as answer by Vivian Xing Monday, April 25, 2011 8:16 AM
    Saturday, April 16, 2011 10:36 AM
  • Hi,

     

    If the issue persists after updating the graphic card driver from manufacture's site, please upload your mini dump to SkyDrive.

     

    In addition, also check if the BSOD occurs in Safe Mode.

     

    General method to narrow down the issue

    http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Monday, April 25, 2011 8:16 AM
    Tuesday, April 19, 2011 10:02 AM