Hi,
Thanks for your post.
From your description, I understand that no fax can be seen except those initiated by yourselves. You have tried to change all properties of fax and checked all user options.
Before going any further, I would like to confirm the following questions:
1. Whether the fax server is installed in this domain environment?
2. Whether this issue occurs on all client machines?
3. Whether you can access these faxes from the fax server console?
If you use a fax server, faxes that you send and receive are stored on the server and not on your computer. If you can't see faxes in your Windows Fax and Scan folders, please check if the settings for fax server are correct.
Please also check the fax permission:
1) Open the Microsoft Fax manager on the server that installs the fax locally.
2) Right click Fax(Local) and select Properties.
3) On the Security Tab give “Manage Fax Documents” and “Manage fax Configuration” properties to Everyone.
For your reference, I have included some useful information below:
Troubleshooting Your Fax Server
http://technet.microsoft.com/en-us/library/cc731424.aspx
Hope this will help you with this issue.
Best Regards,
Miles Zhang
Problems reading outgoing faxes
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