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Word 2010: "File in use" RRS feed

  • Question

  • Hi

    after Upgrading to Office 2010 we observe that sometime a file in word couldn't be saved, because the user got the message "file in use. Try again later" It happens on a samba network share. There is no other user accessing the file. 

    Before the messgaes the user could save the file nomally in the same session. 

    any Ideas?

    best

    Gunnar

    • Moved by David Wolters Wednesday, May 9, 2012 2:06 PM moving to a more appropriate forum (From:Office IT Pro General Discussions)
    Wednesday, May 9, 2012 10:03 AM

Answers

  • Hi

    after disabling details and preview in the Windows Explorer options, we don't observe this problem anymore.

    best

    Gunnar

    • Marked as answer by Gunnar Lettow Tuesday, July 3, 2012 12:15 PM
    Tuesday, July 3, 2012 12:15 PM

All replies

  • Hi,

    If the problem only appears in network share, please try to turn off Anti-virus program test this issue.

    The problem may also appears if the user switch off the PC without closing the document and application, You may also clear Temp folder, Click Start > type %temp% to Start Search box.

    Best regards.


    William Zhou

    TechNet Community Support

    Thursday, May 10, 2012 4:44 AM
  • check this link this may help you

    http://social.technet.microsoft.com/Forums/en-US/officeitpro/thread/5e2516af-c388-4c3d-a245-3fbf7e9d5c41

    Thursday, May 10, 2012 11:05 AM
  • check this link this may help you

    http://social.technet.microsoft.com/Forums/en-US/officeitpro/thread/5e2516af-c388-4c3d-a245-3fbf7e9d5c41

    That's the same problem, but with no solution :-(

    Friday, May 11, 2012 8:13 AM
  • Hi

    after disabling details and preview in the Windows Explorer options, we don't observe this problem anymore.

    best

    Gunnar

    • Marked as answer by Gunnar Lettow Tuesday, July 3, 2012 12:15 PM
    Tuesday, July 3, 2012 12:15 PM