PDF's not opening in Client Machine for Comment adding RRS feed

  • Question

  • Hello Everyone,

    I have a peculiar issue where my users want to open a PDF in their client machine (using Adobe Reader) so they can add comments and then save the file back to SharePoint.

    I have changed the library settings to "Open in Client"

    Here's the strange part: It works just fine for some (myself included), but it opens in the browser (disabling commenting) for most others.

    I am running SharePoint 2010 Foundation on Windows Server 2008 R2.

    Thanks for any an all help I can get here!

    Wednesday, October 10, 2012 5:28 PM

All replies

  • Hi,

    Do you have any PDF editor installed on client machine ?

    Warm Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/ | Posting is provided "AS IS" with no warranties, and confers no rights

    Wednesday, October 10, 2012 8:32 PM
  • Thanks for the Reply!
    All the client machines have the "Adobe Reader X". This includes the ones that work and the ones that do not work.
    This version should allow users to add comments to the PDF.


    Thursday, October 11, 2012 2:48 PM
  • I am still looking for help on this, thanks!
    Tuesday, October 16, 2012 4:39 PM
  • Okay Everyone i have an update on this issue. 

    If i open the PDF from my External "https" access it defaults to openning in the browser and not allowing commenting. 

    if I open the PDF from our internal "http" access it asks me if i want to edit the document then opens in the client like i want and allows for commenting. 

    any ideas on how to get the https to behave the same as the http? 

    thanks All!

    Thursday, October 18, 2012 8:30 PM
  • If you open Adobe Reader X and go to Edit > Preferences > Internet. Uncheck all of these: "Open PDFs in browser", "Allow for fast web view" and "Display in Read Mode by default". Your pdfs will no longer open in the browser when using SharePoint.

    Friday, October 19, 2012 4:00 PM
  • Thanks for the reply, SP3084.

    I tried the settings you suggested and it now opens in the browser and users can add comments BUT They cannot save the now commented on PDF back to SP.

    still looking for ideas on why the http vs https access points would behave differently.

    thanks all!

    Tuesday, October 23, 2012 4:54 PM
  • As long as you check the document out first it should work. You will notice if you open the document just by clicking on it the filename at the top of the pdf will have [1] at the end of it. It means your working from a temp folder. If you check it out first it should show the filename properly and allow you to save back to SharePoint.

    Saturday, October 27, 2012 1:13 PM