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APPCRASH: Wndows Explorer RRS feed

  • Question

  • Hello All,

     

    Guess there should be solution by now. The problem happened after windows requested to install an .exe so Media Player can run in a web page.

     

    Problem Event Name: APPCRASH

    Application Name explorer.exe

    Application version 6.0.6000.16386

    Application Time Stamp 454b091

    Fault Module Name PDFShell.dll-unload

    Fault Module Version 0.0.0.0

    Fault Module Time Stamp 4lbebe51

    Exception Code C0000005

    Exception Offset: C0000005

    OS Version 6.0.6000.2.0.0.768.3

    Local ID 2057

    Additional Information1 8d13

    Additional Information2 Cdca9b1d21b77d48f02df48e3431

    Additional Information3 8d13

    Additional Information4 Cdca9b1d21b77d48f02df48e3431

     

    Appreciate a response.

     

    Thanks

    Rich

    Friday, July 27, 2007 8:21 PM

All replies

  • Hello Rich,

    > after windows requested to install an .exe so Media Player can run in a web page.
    could you tell the web page, so others could retry (to see if it is a general problem) ?
    Does this crash happen always or one time only ?
    could you give more info on your system ?
    Could you think of any other info which would help in solving the issue faster ?


    Erkan YILMAZ
    (I have Windows Server 2008, but I would be willing to try to recreate the scenario also.)
    Saturday, July 28, 2007 1:23 PM
  • Try installing the latest Adobe Acrobat Reader 8.xxxx

    Monday, July 30, 2007 7:06 PM