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Re-installing scom MSI installer error RRS feed

  • Question

  • Hi All

    I have a Win svr 2k3 SP2 server. SQL 2005 SP3. An previously there was SCOM 2007 SP1.

    I had issues with my SCOM with everything being greyed out, after trouble shooting and making multiple changes in the registry, services, dtabases etc. I completely destroyed my SCOM server. The server it is running on is a critical sql box, so it can not be re-loaded and the sql cannot be touched except the SCOM db's. In a moment of disillusion i uninstalled every SCOM componant except the database componant. All the SCOM componants resides on the same server. Now when I try to re-install the missing componants I get a MSI Installer error. I am installing from the original install media of SCOm 2007 without SP1. Here is the error:

    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11729
    Date:  6/7/2011
    Time:  2:25:21 PM
    User:  HERNIC\francois kaljee
    Computer: HFC11
    Description:
    Product: System Center Operations Manager 2007 -- Configuration failed.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 46 46 45 35 45 36 46   {FFE5E6F
    0008: 44 2d 45 35 33 30 2d 34   D-E530-4
    0010: 43 36 36 2d 39 39 31 37   C66-9917
    0018: 2d 35 35 44 33 36 39 41   -55D369A
    0020: 41 45 30 44 34 7d         AE0D4} 

     

    Please help

     


    Regards Francois Kaljee IT Systems Administrator MCITP Svr2k8 Direct: +2712 381 1000 Cell: +2782 852 2367 Fax: +2786 602 8482 GPS: S 25 39.639 E 27 50.699 Hernic's Street Address: R/E of PTN 103 De Kroon 444 JQ Brits 0250 South Africa Hernic's Postal Address: P.O.Box 4534 Brits 0250 South Africa
    Wednesday, June 8, 2011 10:31 AM

Answers

  • So you want to start new, but with the old existing database, right?
    Does the SCOM DB already know that the RMS is gone already? Because perhaps you will also need to start fresh with a new SCOM db.
    Make sure you run the management server install with an account with sufficient rights on windows and the sql/database and so on.

    But after having completely destroyed everything you could do two things.. run a restore or start completely fresh/clean. I would go for the second option, especially if you have some kind of backup of the custom and overrides management packs you had. If you would go for that I would suggest you use a different management group name to avoid confusion.


    Bob Cornelissen - BICTT (My BICTT Blog)
    • Proposed as answer by Marc Klaver Thursday, June 9, 2011 6:14 AM
    • Marked as answer by Vivian Xing Thursday, June 16, 2011 9:05 AM
    Wednesday, June 8, 2011 11:50 AM