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What to do RRS feed

  • Question

  • Failed app name: csgo.exe, version: 0.0.0.0, time mark: 0x5c058004

    Failed module name: nvd3dum.dll, version: 21.21.13.4201, time mark: 0x5829867b

    Exception code: 0xc0000005

    Error bias: 0x006c995a

    Failed Id: 0x18f8

    Running time: 0x01d53dad792ea65

    The path of the failed application: D:Steam/steamapps'common'Counter-Strike Global Offensive'csgo.exe

    The path of the fail-track module: C:Windows'SYSTEM32/nvd3dum.dll

    Report ID: 163ad3e3-5e64-413b-a304-8133b0d2e229

    The full name of the failed package:

    Application code associated with the failed package:


    Thursday, July 18, 2019 9:22 PM

All replies

  • I think you should ask this from the STEAM community.

    Here is a quite similar issue like you have.

    Hopefully, it helps you.

    https://steamcommunity.com/app/730/discussions/0/3726075043710055977/

    Friday, July 19, 2019 9:08 AM
  • Hi,

    The nvd3dum.dll is a module belonging to NVIDIA WDDM driver. So please update graphic card driver.

    Also, try to re-install the game.

    Best Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by EckiS Saturday, July 20, 2019 7:00 PM
    Saturday, July 20, 2019 5:28 PM
    Moderator
  • Hi,
    Was your issue solved?
    If yes, would you like to share your solution in order that other community members could find the helpful reply quickly.
    If no, please reply and tell us the current situation in order to provide further help.
    Best Regards,

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, July 21, 2019 7:10 PM
    Moderator