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Failed Windows 7 updates RRS feed

  • Question

  • Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2744842)
    Update for Windows 7 for x64-based Systems (KB2647753)

    Update for Windows 7 for x64-based Systems (KB2719857)
    Update for Windows 7 for x64-based Systems (KB2729094)
    Update for Windows 7 for x64-based Systems (KB2732487)
    Update for Windows 7 for x64-based Systems (KB2732500)
    Update for Windows 7 for x64-based Systems (KB2735855)
    Update for Windows 7 for x64-based Systems (KB2741355)

    I have tried updating these for over a month now.  It seems no updates have been successful since mid-august.  SkyDrive where I have zipped the CBS log/files

    SkyDrive link: https://skydrive.live.com/redir?resid=67DA519E9FF44188!219 

    Please help me.   



    • Edited by iDaphne Monday, September 24, 2012 4:17 PM spelling
    Monday, September 24, 2012 4:14 PM

Answers

  • Hi,

    You may take a look at the article below which would help you troubleshoot this kind of issue:

    Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

    http://support.microsoft.com/kb/2509997


    Alex Zhao

    TechNet Community Support

    • Marked as answer by Cloud_TS Tuesday, October 2, 2012 7:40 AM
    Wednesday, September 26, 2012 7:05 AM

All replies

  • Manually download and install KB2647753 on it’s own and the remaining updates will most likely install with no further problems.

    A lot of problems arise from setting Windows Update to automatically update. You may prefer to change this setting. Select Start, All Programs, Windows Update, Change Settings. Under Important Updates is a box showing the current setting. Click on the Arrow down to the right and change the selection to “Check for Updates but let me choose whether to download and install them” and click on OK.

    If you encounter problems updating or you are not using the Automatic Update you should manually update by selecting Start, All Programs, Windows Update, Check for Updates. Check the boxes before the updates you want to install, click on Install and click again on Install in the next window and the process of installing starts. You should let the process proceed without interruption. Multi-tasking at the time updating is in progress is unwise. The progress window will tell you what is going on. You need to be patient.

    If you have a number of updates to install break the task of updating into two or more tasks.

    Hope this helps, Gerry

    Monday, September 24, 2012 7:31 PM
  • Hi,

    You may take a look at the article below which would help you troubleshoot this kind of issue:

    Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

    http://support.microsoft.com/kb/2509997


    Alex Zhao

    TechNet Community Support

    • Marked as answer by Cloud_TS Tuesday, October 2, 2012 7:40 AM
    Wednesday, September 26, 2012 7:05 AM