Hi ematters,
>> When I go back to email, the view has changed to two lines showing the email sender subject and the first line of email only.... instead of my compact with the summary panel in the middle and the headers on the left.....
Have you made any customization to the compact view?
Is this a recently happened issue?
If possible, could you please share some screenshots about the problem then our community members can help you better? You may upload the images via
OneDrive and paste a link here.
Besides, you may try to start Outlook with /cleanviews switch (Close Outlook, press Win + R, type "outlook /cleanviews", press Enter.) then set things to how you wanted and check if the issue continues.
Any findings, please feel free to post back.
Best regards,
Yuki Sun
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