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  • why there is still sound on my device while i insert 3.5 jack on audio jack?
    Wednesday, July 27, 2011 1:09 AM

All replies

  • Hi,

    Please help confirm if the earphone has sound. If no sound, please make sure you have insert the Jack properly or test on another computer.

    Please click on the speaker icon on the taskbar, then click on the Headphone icon, Headphones Properties will pop up, under the General tab, make sure the devices are not disabled.

    You can also launch the troubleshooter to troublshoot automatically.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, August 2, 2011 8:14 AM
    Moderator