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X-LITE 3.0 ERROR RRS feed

  • Question

  • HELLO IM ATTEMPTING TO RUN X-LITE 3.0 ON WIN 7 AND AFTER INSTALLATION IS COMPLETED AND SIP CREDENTIALS ARE LOADED FOLLOWS THE REGISTRATION AND THEN FAILS.....I RAN AN ANALYSIS USING THE DUMP FILE AND THE RESULTS ARE THE FOLLOWING.

    CAN ANYONE POINT ME INTO THE RIGTH DIRECTION

    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)

    Online Crash Dump Analysis Service

    See http://www.osronline.com for more information

    Windows 7 Version 7600 MP (2 procs) Free x86 compatible

    Product: WinNt, suite: SingleUserTS

    kernel32.dll version: 6.1.7600.16385 (win7_rtm.090713-1255)

    Machine Name:

    Debug session time: Wed Mar 18 16:05:26.000 2015 (UTC - 4:00)

    System Uptime: not available

    Process Uptime: 0 days 0:00:05.000

      Kernel time: 0 days 0:00:01.000

      User time: 0 days 0:00:01.000

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2

    TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2

    *******************************************************************************

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    *                        Exception Analysis                                   *

    *                                                                             *

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    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2

    *** ERROR: Module load completed but symbols could not be loaded for YLUSBTEL.dll

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    FAULTING_IP:

    x_lite+ae160b

    00ee160b f7f1            div     eax,ecx

    EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)

    ExceptionAddress: 00ee160b (x_lite+0x00ae160b)

       ExceptionCode: c0000094 (Integer divide-by-zero)

      ExceptionFlags: 00000000

    NumberParameters: 0

    PROCESS_NAME:  x-lite.exe

    ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

    EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

    FAULTING_THREAD:  00000a7c

    DEFAULT_BUCKET_ID:  STATUS_INTEGER_DIVIDE_BY_ZERO

    PRIMARY_PROBLEM_CLASS:  STATUS_INTEGER_DIVIDE_BY_ZERO

    BUGCHECK_STR:  APPLICATION_FAULT_STATUS_INTEGER_DIVIDE_BY_ZERO

    LAST_CONTROL_TRANSFER:  from 0108154c to 00ee160b

    STACK_TEXT: 

    WARNING: Stack unwind information not available. Following frames may be wrong.

    0012f758 0108154c 0662d968 0662ead0 0092530e x_lite+0xae160b

    00000000 00000000 00000000 00000000 00000000 x_lite+0xc8154c

    STACK_COMMAND:  ~0s; .ecxr ; kb

    FOLLOWUP_IP:

    x_lite+ae160b

    00ee160b f7f1            div     eax,ecx

    SYMBOL_STACK_INDEX:  0

    SYMBOL_NAME:  x_lite+ae160b

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: x_lite

    IMAGE_NAME:  x-lite.exe

    DEBUG_FLR_IMAGE_TIMESTAMP:  4a29c07d

    FAILURE_BUCKET_ID:  STATUS_INTEGER_DIVIDE_BY_ZERO_c0000094_x-lite.exe!Unknown

    BUCKET_ID:  APPLICATION_FAULT_STATUS_INTEGER_DIVIDE_BY_ZERO_x_lite+ae160b

    Followup: MachineOwner

    Thursday, March 19, 2015 1:39 AM