Hello Frank,
Thank you for your post here.
As you know, this forum are geared to answer on the English version of the product. Although we would try our best to assist you here, for support for localized versions it would be best to use the support resources appropriate to that language. I would like
to suggest that you post the problem in the appropriate forum to ensure that you are best served by the most suitable engineers.
Thank you for your understanding.
Tiger Li
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.