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Fujitsu Siemens Scaleo P Audio Driver Problems RRS feed

  • Question

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    I'm new to Microsoft TechNet and thought i might try it out to fix my problems that i am currently having with my Fujitsu Siemens Scaleo P Desktop PC.

     

    Basically ive had this PC for a number of months and was working alright on Vista Ultimate but recently i decided to install a 500GB SATA II Hard Drive and install Windows XP Professional 32-Bit Operating System.

     

    Since installing Windows XP Professional ive had probelms with my Audio & SM Bus Controller Drivers and cannot find the correct drivers to install for this Hardware. In Control Panel/Sounds & Audio Devices it's showing as having "No Audio Device Found" but in the Device Manager it's got a Yellow Question Mark next to

    Audio Device On High Definition Audio Bus and another Yellow Question Mark next to SM Bus Controller aswell.

     

    Ive been on the Fujitsu Siemens website and gone on the support and driver download section but doesn't supply you with the Audio Drivers or SM Bus Controller Drivers either.

     

    This is abit of a problem as ive been searching the net for a matter of days and really need to get the sound devices working properley as i watch freeview tv through my pc but cant without sound.

     

    Also i have read through a few threads and metioned the Microsoft KB888111 Hotfix which has fixed this problem before so i downloaded the Hotfix and installed it but still has'nt solved my problems.

     

    Please can someone help me????

    Saturday, July 12, 2008 4:36 PM

Answers

  • Hi,

     

    Based on my research, this computer model is pre-installed Windows Vista.

     

    Please understand that some new computers do not support Windows Vista Downgrade and their manufacturer does not develop product drivers for Windows XP.

     

    Given this situation, I suggest you contact Fujitsu Siemens Support to check whether they will develop the computer’s drivers for Windows XP. Thank you for your understanding.

     

    For your convenience, I post the Fujitsu Siemens Support link as below:

     

    Fujitsu Siemens Support Contact Form

    http://support.fujitsu-siemens.com/com/support/contact/contact.html

     

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Hope it helps.

     

    Monday, July 14, 2008 10:49 AM
    Moderator