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App hangs with 4.6 SP1 Client but not with 4.6 Client RRS feed

  • Question

  • We have an application (Accumap) that was recently updated. The original App-V package was sequenced on a Win7 32-bit sequencer. The application is configured as a network install with the client components being virtualized. This allows us to update the app regularly (there are monthly updated from the vendor) without having to re-sequence.

    After the latest update (which changed some of the licensing components), the app hangs at the Licensing window. The application still works locally. However, if it's resequenced with a 4.6 sequencer (not SP1) it works during sequencing. It still hangs if the client is 4.6 SP1 (launching the newly sequenced 4.6 version). Everything works again if I revert the client back to 4.6.

    So basically with 4.6 SP1 sequencer and client, app hangs at licensing. Procmon traces don't reveal much other than it getting stuck reading a dll. The process goes to 100% and sits there. With 4.6 sequencer and client it works fine.

    I tried the latest hotfix for 4.6 SP1 with the 4.6-sequenced package but it still hung. Does anybody have any ideas why 4.6 SP1 would cause this app to hang in this way when 4.6 works perfectly?

    Thanks,

    Darren.

    Friday, October 7, 2011 10:14 PM

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