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DPM Console crashes RRS feed

  • Question

  • Hi everybody,

    I have a problem with my DPM 2010 Console. Every time I tried to select the Jobs tab, MMC crashes. I gives an output like this:

    Log Name:      Application
    Source:        MSDPM
    Date:          11/5/2013 5:09:48 PM
    Event ID:      999
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      dpm.inverfinsaeca.com
    Description:
    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    
    If the event originated on another computer, the display information had to be saved with the event.
    
    The following information was included with the event: 
    
    An unexpected error caused a failure for process 'mmc'.  Restart the DPM process 'mmc'.
    
    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>11/5/2013 8:09:48 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>ArgumentException</ExceptionType><ExceptionMessage>The supplied DateTime represents an invalid time.  For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
    Parameter name: dateTime</ExceptionMessage><ExceptionDetails>System.ArgumentException: The supplied DateTime represents an invalid time.  For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
    Parameter name: dateTime
       at System.TimeZoneInfo.ConvertTime(DateTime dateTime, TimeZoneInfo sourceTimeZone, TimeZoneInfo destinationTimeZone, TimeZoneInfoOptions flags)
       at System.TimeZoneInfo.ConvertTimeToUtc(DateTime dateTime, TimeZoneInfo sourceTimeZone)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.Filter.get_QueryStartTime()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.InitializeJobQuery(Filter filter)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.GetAllJobs(Filter filter)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.GetJobs()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.PopulateGLV()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.RefreshView()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.Initialize()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.OnEnterTab()
       at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTabControl.UpdateTabsForSwitch(PageTab oldActiveTab, PageTab newActiveTab)
       at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTabControl.TabControl_SelectedIndexChanged(Object sender, EventArgs e)
       at System.Windows.Forms.TabControl.OnSelectedIndexChanged(EventArgs e)
       at System.Windows.Forms.TabControl.WmSelChange()
       at System.Windows.Forms.TabControl.WndProc(Message&amp; m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&amp; m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</ExceptionDetails></FatalServiceError>
    
    
    the message resource is present but the message is not found in the string/message table
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSDPM" />
        <EventID Qualifiers="0">999</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-11-05T20:09:48.000000000Z" />
        <EventRecordID>19531</EventRecordID>
        <Channel>Application</Channel>
        <Computer>dpm.inverfinsaeca.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>An unexpected error caused a failure for process 'mmc'.  Restart the DPM process 'mmc'.
    
    Problem Details:
    &lt;FatalServiceError&gt;&lt;__System&gt;&lt;ID&gt;19&lt;/ID&gt;&lt;Seq&gt;0&lt;/Seq&gt;&lt;TimeCreated&gt;11/5/2013 8:09:48 PM&lt;/TimeCreated&gt;&lt;Source&gt;DpmThreadPool.cs&lt;/Source&gt;&lt;Line&gt;163&lt;/Line&gt;&lt;HasError&gt;True&lt;/HasError&gt;&lt;/__System&gt;&lt;ExceptionType&gt;ArgumentException&lt;/ExceptionType&gt;&lt;ExceptionMessage&gt;The supplied DateTime represents an invalid time.  For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
    Parameter name: dateTime&lt;/ExceptionMessage&gt;&lt;ExceptionDetails&gt;System.ArgumentException: The supplied DateTime represents an invalid time.  For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
    Parameter name: dateTime
       at System.TimeZoneInfo.ConvertTime(DateTime dateTime, TimeZoneInfo sourceTimeZone, TimeZoneInfo destinationTimeZone, TimeZoneInfoOptions flags)
       at System.TimeZoneInfo.ConvertTimeToUtc(DateTime dateTime, TimeZoneInfo sourceTimeZone)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.Filter.get_QueryStartTime()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.InitializeJobQuery(Filter filter)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.JobManagement.JobQuery.GetAllJobs(Filter filter)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.GetJobs()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.PopulateGLV()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.RefreshView()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.Initialize()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.MonitoringPage.JobsView.OnEnterTab()
       at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTabControl.UpdateTabsForSwitch(PageTab oldActiveTab, PageTab newActiveTab)
       at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTabControl.TabControl_SelectedIndexChanged(Object sender, EventArgs e)
       at System.Windows.Forms.TabControl.OnSelectedIndexChanged(EventArgs e)
       at System.Windows.Forms.TabControl.WmSelChange()
       at System.Windows.Forms.TabControl.WndProc(Message&amp;amp; m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&amp;amp; m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)&lt;/ExceptionDetails&gt;&lt;/FatalServiceError&gt;
    </Data>
        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      </EventData>
    </Event>

    I think it is related with a previous issue that I had minutes earlier when I was unable to start my DPM 2010 Service. It first look like it was a DPMSync -Sync problem but after enabling Internet Access, the services started. I hope not to say something silly but maybe the DPM Service is unable to convert the datetime of the jobs to local time.

    Description:
      AppName: mmc		AppVer: 3.0.8195.0	ModName: mmc.exe
    ModVer: 6.1.7600.16385		StackHash: 8CFB57CD
    
    Problem signature:
      Problem Event Name:	DPMException
      Application Name:	mmc
      Application Version:	3.0.8195.0
      Module Name:	mmc.exe
      Module Version:	6.1.7600.16385
      Exception Name:	System.ArgumentException
      Exception Point:	System.TimeZoneInfo.ConvertTime
      Other:	8CFB57CD
      OS Version:	6.1.7601.2.1.0.272.7
      Locale ID:	1033
    
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    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    

    Thanks in advance.

    Best regards,

    Walter Paoli

    Tuesday, November 5, 2013 9:01 PM

Answers

  • Misteriously (and for the record) I have to say that today the Jobs tab is working again. I can see all the jobs in progress.
    • Marked as answer by Walter Paoli Wednesday, November 6, 2013 11:27 AM
    Wednesday, November 6, 2013 11:27 AM