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Backup to tape job is paused RRS feed

  • Question

  • We have DPM 2012 connected to Tape Library Hewlett Packard MSL G3 Series with LTO Ultrium-5 Drives (10x3TB). Some time ago we created protection group for file server. The group has short-term and long-term goals. The long-term goals are as follows:

    Retention range: 2 Month
    Frequency of backup: Weekly
    Recovery points: 1 recovery point every 1 week(s) for the last 4 week(s)
                               1 recovery point every 1 month(s) for the last 2 month(s)
    Backup schedule
    Weekly: Fri 23:00
    Monthly: Day 1, 23:00

    Protection Group works fine from te start and now there are about 500 GB on Tape Drive used.

    But during the last the tape backup is not performed. The scheduled jobs status in protection group is "Backup to tape failed". When I click "Resume tape backup" the status changes to "Job waiting for tape". In monitoring pane there is a warning alert:

    Backup to Tape job is paused because the required tape Free Tape is not available in the library Tape Library Hewlett Packard MSL G3 Series library  (x64 based). (ID 3315)

    After an hour the job failed with description:

    Verification failed for the tape backup of Volume T:\ on ... because the tape backup failed. (ID 30158)

    and

    Failed to perform the operation since the tape free tape is not available in Tape Library Hewlett Packard MSL G3 Series library  (x64 based) (ID 24050)

    The free tape is exist. What a cause of the problem? How to resolute the issue?

    Saturday, August 18, 2012 6:37 PM

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